[Solution] WiFi Extender drops connection from Verizon Fios G1100/G3100

[Solution] WiFi Extender drops connection from Verizon Fios G1100/G3100
[Solution] WiFi Extender drops connection from Verizon Fios G1100/G3100
2021-06-29 16:25:56 - last edited 2021-06-29 16:41:51
Model: RE505X
Hardware Version:
Firmware Version:

This Article Applies to:

Dual-band range extenders, such as RE200/RE220/RE300/RE450

 

Host Router related:

Verizon Fios Router G1100/G3100

 

If your TP-Link range extender randomly drops the 5Ghz connection from your Verizon Fios G1100/G3100, please read on…

 

Issue Description/Phenomenon

  • Range extender sometimes loses internet on 5Ghz connection
  • 5G light on the range extender turns off randomly

 

Solution

Disable DFS Channels during Channel Scan option on the Fios G1100/G3100. You may choose a 5GHz channel manually on the channel setting page, such as 149:

 

With this DFS Channels during Channel Scan option enabled, the Fios router may jump to the DFS channel after finishing the Channel Scan process, and the range extender won’t be able to connect to the network during the whole process, thus you may experience at least 2 mins disconnection.

 

If your host router is not Verizon Fios, but you also get a similar 5GHz disconnection issue, check if there are similar wireless settings on the router, try to disable it then monitor the connectivity.

 

If the range extender cannot detect your host router 5GHz signal? Check this.

 

Leave your comments on this topic if you have any other opinions or ideas. Thank you.

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2 Reply
Re:[Solution] WiFi Extender drops connection from Verizon Fios G1100/G3100
2021-07-12 23:21:12

I'm no techie, but I've been working with Apple products on the internet since 1981, and I've done a few things.

 

But installing the RE505X to work with a Verizon Fios G3100 router has been a total bust. Nothing works like the Quick Install says, the Tether program describes an iOS Settings Option required for version 14 and above that does not exist on my iPhone 8+, etc., etc.

 

When Tether finally seems to be installed OK, it finds NO devices and NO networks.

 

When I check the community-TPLink page, I find:

 

Solution

Disable DFS Channels during Channel Scan option on the Fios G1100/G3100. You may choose a 5GHz channel manually on the channel setting page, such as 149:

WHAT?????  And where's the WPS button on the G3100??

 

Nobody told me I had to master Fios G1100/G3100-speak to just install an idiot range extender?

 

Are there any English language instructions that work for the RE505X???

 

Bruce

 

 

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Re:[Solution] WiFi Extender drops connection from Verizon Fios G1100/G3100
2021-07-13 17:30:29

@Bruce1942 

 

 

I can't say where the WPS button is for the Verizon device because its not our product.  It may have one, and then again it may not.  If it does not you can always use the Web UI to install the range extender.  This video will help with that.

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