Requesting Home Care for the ax10 router

Requesting Home Care for the ax10 router
Requesting Home Care for the ax10 router
2021-07-11 19:26:51 - last edited 2021-07-22 20:08:53
Hardware Version: V1
Firmware Version: 1.2.0 Build 20210420 Rel. 39951(5553)


Hello everyone, I wanted to ask if you can add the home care feature to the router ax1500 ax10 v1. If you are so kind I hope the positive response from the team of this great company. Thank you very much in advance. Best regards. smiley

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Re:Requesting Home Care for the ax10 router-Solution
2021-07-22 18:39:40 - last edited 2021-07-22 20:08:53

@Paranoid3500 

 

 

I'm sorry if that was not clear on my first response.  Yes to get access to the Trend Micro powered HomeCare you would need to purchase a router that supports it.  Like the Archer AX50, or Archer AX6000.

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Re:Requesting Home Care for the ax10 router
2021-07-15 08:03:21

@Carl Any?????

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Re:Requesting Home Care for the ax10 router
2021-07-15 16:50:20

@Paranoid3500 

 

 

I'm afriad not.  HomeCare and the subsription based HomeSheild include hardware limitations, so its not just a matter of a software update.  The Archer AX10 as we currently understand it is not compatible with either service.  There may be a chance to add the homebrew version that features QOS and Parental Controls but the full version powered by TrendMicro or Avira are not likely. 

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Re:Requesting Home Care for the ax10 router
2021-07-15 19:05:23 - last edited 2021-07-15 19:13:14

@Carl https://www.tp-link.com/ar/home-networking/wifi-router/archer-ax50/#specifications https://www.tp-link.com/ar/home-networking/wifi-router/archer-ax10/#specifications I don't see much difference. I have even seen ac series models with inferior hardware to the ax10 with Home Care.

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Re:Requesting Home Care for the ax10 router
2021-07-15 19:19:45

@Paranoid3500 

 

Its the chipset running the product.  That is what I was referring to when i said hardware.  

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Re:Requesting Home Care for the ax10 router
2021-07-15 19:22:27

@Carl so the ax10 does not have a compatible chipset? Will I have to buy another router to have this functionality?

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Re:Requesting Home Care for the ax10 router
2021-07-18 08:53:28

@Carl  just tell me if I need to buy another device to acquire this feature.

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Re:Requesting Home Care for the ax10 router-Solution
2021-07-22 18:39:40 - last edited 2021-07-22 20:08:53

@Paranoid3500 

 

 

I'm sorry if that was not clear on my first response.  Yes to get access to the Trend Micro powered HomeCare you would need to purchase a router that supports it.  Like the Archer AX50, or Archer AX6000.

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