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router keeps restarting

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router keeps restarting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Amar633naath

2021-08-03 11:30:41

Posts: 2

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Registered: 2021-08-01

router keeps restarting

2021-08-03 11:30:41

Model: Archer AX50

Hardware Version: V1

Firmware Version: v1

i got a new Archer AX50 router, when i plugged in with my modem the device starts working all the lights are green, normally after 30 seconds to 1 minute the device restarts by itself and the internet get disconnected (lights in orange). has anyone have any idea how I can fix this issue....

thanks in advance

with regards

Amarnaath

2 Reply

ArcherC8

LV5

2021-08-03 16:29:00

Posts: 2135

Helpful: 858

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Registered: 2018-11-05

Re:router keeps restarting

2021-08-03 16:29:00

@Amar633naath

Some things I would try:

Be sure the router's firmware is up to date
try a factory reset
Disconnect all cables (USB and Ethernet) and power cycle to see if it restarts. If it failed with all cables dicconnected, then contact support.
If it does not restart on it own, connect only the modem and power cycle to see if it restarts.
If not, then connect the Ethernet connections one at a time and retest to see if one of them is causing the issue.
Lastly connect each USB device one at a time and retest (such as printers or disk drives).

I would most likely suspect a USB device pulling to much power.

Amar633naath

LV1

2021-08-04 11:50:12

Posts: 2

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Registered: 2021-08-01

Re:router keeps restarting

2021-08-04 11:50:12

@ArcherC8

thank you for your response

regards

Amarnaath

router keeps restarting

router keeps restarting

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