Cannot connect to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2021-08-05 20:05:20

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2021-08-05

Cannot connect to internet

2021-08-05 20:05:20

Model: Archer AX3000

Hardware Version:

Firmware Version:

Cannot connect to the internet. Solid red light.

1 Reply

LV5

2021-08-06 12:16:14

Posts: 2139

Helpful: 858

Solutions: 51

Stories: 0

Registered: 2018-11-05

Re:Cannot connect to internet

2021-08-06 12:16:14

Bypass the router and connect a PC direct to the modem and see if you have an internet connection.

If not, it may be the computer, ISP, modem, or your cables

If you did have an internet connection:

Test both Ethernet cables (router to modem cable and router to PC cable) to ensure both are okay.
Power off the modem, router, and PC
Reconnect the Ethernet cables to modem, router and PC
Power up the modem and wait for it to stabilized.
Power up the router and wait for it to stabilized.
Power up the PC.
If it still does not work, check the routers WAN IP setting and ensure it is not zero.