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Custom Mac clone error in a new archer c6 update (Archer C6(EU)_V3.20_210513)

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Custom Mac clone error in a new archer c6 update (Archer C6(EU)_V3.20_210513)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Venkatesh9552

2021-08-12 14:43:47

Posts: 1

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Registered: 2021-08-12

Custom Mac clone error in a new archer c6 update (Archer C6(EU)_V3.20_210513)

2021-08-12 14:43:47

Model: Archer C6

Hardware Version: V3

Firmware Version: 1.0.9 Build 20210322 rel.73262(5553)

hi,

i recently upgrade my firmware version from Archer C6(EU)_V3.2_210322 to Archer C6(EU)_V3.20_210513 but after some time i noticed that my router was not connecting to the internet and showing a red light

After checking the mac address(if used custom mac) was getting changed to default mac address automatically.

After factor reset the issue was still there.

Then i downgraded to previous firmware version (C6(EU)_V3.2_210322 ) and it worked

conclusion-there is a bug in firmware version Archer C6(EU)_V3.20_210513

thank you

venkatesh

1 Reply

Kevin_Z

2021-08-18 11:13:28

Posts: 21750

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Registered: 2018-12-24

Re:Custom Mac clone error in a new archer c6 update (Archer C6(EU)_V3.20_210513)

2021-08-18 11:13:28

@Venkatesh9552

Who is your ISP, please? Does it bind the special MAC address to the line? What's that MAC address, a PC's, or the old router's?

Try to follow this guide to do the MAC clone again on the router, then confirm if the custom MAC setting will be restored:

https://www.tp-link.com/support/faq/2264/

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Custom Mac clone error in a new archer c6 update (Archer C6(EU)_V3.20_210513)

Custom Mac clone error in a new archer c6 update (Archer C6(EU)_V3.20_210513)

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