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Honeywell Wifi Thermostat Won't Connect

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Honeywell Wifi Thermostat Won't Connect

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Honeywell Wifi Thermostat Won't Connect
Honeywell Wifi Thermostat Won't Connect
2021-10-18 17:46:21 - last edited 2021-10-19 02:09:31
Model: Archer C1200  
Hardware Version: V1
Firmware Version: 3.13.34

Archer C5 AC12000 Version 1.2   Have a Honeywell RTH6500 thermostat that I can't do the wifi connection procedure.  I connect to the thermostat, but then when I try to connect to the router it says no internet connection and blank page.  I've tried differernt phone and tablet settings manually tried 192.168.0.1, nothing worked, do I need to get into the router page and do some configuring?  Thanks

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Re:Honeywell Wifi Thermostat Won't Connect-Solution
2021-10-19 01:04:52 - last edited 2021-10-19 02:09:31

@gcc I was able to connect finally after a chat with Honeywell. Would not connect with my Android phone or tablet, but was able to connect using my chrome book.

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Re:Honeywell Wifi Thermostat Won't Connect-Solution
2021-10-19 01:04:52 - last edited 2021-10-19 02:09:31

@gcc I was able to connect finally after a chat with Honeywell. Would not connect with my Android phone or tablet, but was able to connect using my chrome book.

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Re:Honeywell Wifi Thermostat Won't Connect
2021-10-19 22:10:54

@gcc 

 

Did Honeywell tell you why it did not work orginally?

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Re:Honeywell Wifi Thermostat Won't Connect
2021-10-20 00:58:09

@gcc Actually no. I had to disconnect from internet  & chat .. After connecting to the thermostat network, dismissing internet, , you are supposed to connect to http: 192.168.1.1., and synch that to my router.. My Samsung android phone or  Samsung tablet would.not connect to that page, my chrome book did...

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