Devices connect to further Deco M9

Devices connect to further Deco M9
Devices connect to further Deco M9
2021-11-21 17:26:00

I have deco M9 on 1st floor, Main on second floor, 3rd on 3rd floor. All the Apple devices -  iphone, Mac and iPad sitting in the first floor bedroom - all show connected to the 3rd floor M9 Deco!! Any idea why this is happening. I would expect them to connect to the first floor M9 or at least the 2nd floor Main M9 - NOT the third floor M9

What's up?

Deco M9 Plus

1.5.1 Build 20210126 Rel 59387

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Re:Devices connect to further Deco M9
2021-11-23 19:20:21

@sjh2020 

 

Have you tried to use the Network Optimzation button in the Deco app.  When you tap this button the system re-evaluates the network and re-positions clients to the best Deco in terms of service and performance.  

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Re:Devices connect to further Deco M9
2021-11-30 00:47:13

@Carl Thanks for the pointer. My visitor has left, but I'll try that the next time and see if that re-routes them. Also, I'll have them do a speed test before / after optimization. 

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