Deco device is solid green but dorsnt show in app

Deco device is solid green but dorsnt show in app
Deco device is solid green but dorsnt show in app
2022-02-10 08:11:43
Model: Deco X20
Hardware Version:
Firmware Version:

I set up the deco tp link today. Now when I go into the app and log in to change parental controls etc. It is acting as if I haven't registered my devices, but I have.  Therefore it won't let me read them. Devices are solid green. Have deleted and reinstalled app, same problem. 

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Re:Deco device is solid green but dorsnt show in app
2022-03-21 07:26:46

  @Nerak 

Hi, Thank you for your time and patience.

I see the Deco is online under your TP-Link ID from the cloud server so I guess the Deco is working properly now.

Would you mind sharing with us how you have fixed this issue?

Thank you very much.

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