TP-Link ID don't add router

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TP-Link ID don't add router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link ID don't add router
TP-Link ID don't add router
2022-03-25 14:39:40
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 20220117

After factory reset don't bind TP-Link ID, i am using one account

You cannot log in to this router since you are not a manager of it. Please ask the owner to add you to the managers list.

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#1
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4 Reply
Re:TP-Link ID don't add router
2022-03-25 17:38:12

  @Kirill.Derristy 

 

 

Since you are in the UA you might want to repost this on our global commuity because this one is for US customers.  That community link is located here. But this being a general question we can give a general reponse that isn't region based.  

 

When you physically reset the router you are back to the default admin credentials.  These are printed on the label on the bottom of the router, usually admin/admin.  Once you are in the router you can customize these as well as bind the router to a TP-Link ID.  Binding does not block local access with the admin credential though.  on the log in screen you can switch between the two but a button on the lower right corner.  

 

One thing that can block access is if you limit what MAC addresses can access the management page.  This can be affected if your device like an iphone, has private Wi-Fi address enabled.  What this feature does is MAC spoofs your phones MAC address, which can cause access issues.  

 

You can also try to access via the Tether app.  

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#2
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Re:TP-Link ID don't add router
2022-03-26 11:32:13
I am unbind offline router Archer AX10 from my account, after reset router settings, now receive this error
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#3
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Re:TP-Link ID don't add router
2022-03-26 14:05:33

  @Carl 

vendor_name:TP-Link
product_name:Archer AX10
device_name:Wireless Router Archer AX10
language:US
country:DE
product_ver:1.20
hw_ver:00000002
product_id:15000120
special_id:45550000
hw_id:FCE67D95B4E716688D2BCD2DAAFBBB21
oem_id:E3ADDF58084499D8B70C94B34A822B41

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#4
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Re:TP-Link ID don't add router
2022-03-28 16:27:31

  @Kirill.Derristy 

 

Yeah that is not something I am familiar with.  Since it does appear that you are outside the US I would suggest our Global support at support@tp-link.com  they will really be the best source for helping you resolve this. 

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#5
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