Missing option

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Missing option

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Missing option
Missing option
2022-05-14 01:26:16
Model: Deco M5  
Hardware Version:
Firmware Version:

ea8b14b6c7314888ac9c818872670a6f

I have 5 Deco nodes and want to add 2 more. However, the option to add additional deco nodes is missing from the app. Anybody experiencing this? How do i resolve? Thanks

 

Also, option to remove a deco unit is also missing from the app. 

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#1
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1 Reply
Re:Missing option
2022-05-16 05:47:16

  @Zionpups 

Thank you very much for the feedback.

Could you please try to send APP feedback and add the APP log:

5669d40f3bb5441c96ba3ff0817b235e

After that, please try to switch to 4G mobile data on the smartphone and check whether you could see "Decos" after clicking"+" on the top right?

If possible, please try to delete the Deco APP and install it again.

(Removing Deco APP will not delete the current network configuration.)

Best regards.

 

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#2
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