Cannot connect router to the internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Cannot connect router to the internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect router to the internet
Cannot connect router to the internet
2022-08-28 22:38:11 - last edited 2022-09-13 08:54:08
Model: Archer AXE75  
Hardware Version: V1
Firmware Version: 1.6

Cannot connet new axe75 router to the internet via my comcast modem

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Cannot connect router to the internet-Solution
2022-09-12 15:49:35 - last edited 2022-09-13 08:54:08

  @Kevin_Z It did not and that was why I could not connect to the internet.

 

The next morning I completely pulled the plug on everything.  Waited and then plugged them back in following the order recommended in the setup guid.

Viola, everythilng connected.  

Recommended Solution
  3  
  3  
#3
Options
2 Reply
Re:Cannot connect router to the internet
2022-08-30 02:06:16

@rogerwilker 

 

When you connect the AXE75 to the Comcast modem and finish the Quick Setup, does the AXE75 obtain a valid WAN IP address from the modem?

 

If not, please try the procedures stated in this thread to determine if the internet will be up:

My new router is not obtaining an IP address from my cable modem

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Cannot connect router to the internet-Solution
2022-09-12 15:49:35 - last edited 2022-09-13 08:54:08

  @Kevin_Z It did not and that was why I could not connect to the internet.

 

The next morning I completely pulled the plug on everything.  Waited and then plugged them back in following the order recommended in the setup guid.

Viola, everythilng connected.  

Recommended Solution
  3  
  3  
#3
Options