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Blink sync module won't recognize Deco XE5300

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Blink sync module won't recognize Deco XE5300

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Blink sync module won't recognize Deco XE5300
Blink sync module won't recognize Deco XE5300
2022-12-04 20:26:30
Model: Deco XE5300  
Hardware Version:
Firmware Version:

My Blink sync module won't recognize the XE5300.  It flashes "Blink-5W4C" is not connected to the internet. I've reset and moved it closer to another Deco unit with no success.  How can I change Deco settings to allow the Blink to connect and be functional again?  TIA

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Re:Blink sync module won't recognize Deco XE5300
2022-12-05 09:15:23

  @smiley47 

Hi, there are some suggestions for your reference:

1. turn off fast roaming and beamforming on the Deco APP>More>Advanced.

2. temporarily turn off 5ghz and leave 2.4ghz only.

3. also change the network security mode to WPA/WPA2.

Best regards.

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