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Deco xe5300

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Deco xe5300

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco xe5300

2024-09-02 00:56:35

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Registered: 2024-09-02

Deco xe5300

2024-09-02 00:56:35

Model: Deco XE5300

Hardware Version:

Firmware Version:

I keep getting the error that says Ethernet cable not connected. I've tried multiple cables in every port and every tower.

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2024-09-03 02:56:35

Posts: 13789

Helpful: 1987

Solutions: 1612

Stories: 9

Registered: 2020-04-14

Re:Deco xe5300

2024-09-03 02:56:35

Hi, could you refer to the product label on the Deco XE75 to check whether the hardware version is V1.6 or V2.6?

How to find the hardware version on a TP-Link device

Have you also checked the Ethernet port on the cable modem? The modem could also have a broken port.

-If the cable modem has been checked by the ISP already, it is also suggested to contact the local technical support to check for warranty:

https://www.tp-link.com/us/support/contact-technical-support/#Warranty-Support

Thank you very much and best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Deco M5 Newly Introduced Advanced Parental Control Features Try to leave a Message if urgent help is required.

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