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5th light from left to right stays red or orange I cant get it to go green

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5th light from left to right stays red or orange I cant get it to go green

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
5th light from left to right stays red or orange I cant get it to go green
5th light from left to right stays red or orange I cant get it to go green
2023-04-23 00:16:50
Model: Archer AX75  
Hardware Version: V6
Firmware Version: I dont know

It was up and working good untill we had a major storm in our area and now Ive not been able to get it to go green. We have Spectrum wireless service and it had been working good for approximately 2-3 weeks. I have all of our electronics protected by a GE surge protector.

H-E-L-P!!!

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Re:5th light from left to right stays red or orange I cant get it to go green
2023-04-24 19:10:03

  @EddieC06 

 

Hi Eddie,  That light is the WAN light, and if its Red/Amber that means that there is a connection with the service issue.  The Ethernet cable should be good, otherwise, it would be off completely. Since you have Spectrum try these steps here:  https://community.tp-link.com/us/home/forum/topic/150603

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