Clients Online and Offline - Please make these numbers accurate.

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Clients Online and Offline - Please make these numbers accurate.

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DAServices

2023-06-06 19:29:51

Posts: 163

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Registered: 2020-01-07

Clients Online and Offline - Please make these numbers accurate.

2023-06-06 19:29:51

Model: Deco XE75 Pro

Hardware Version: V2

Firmware Version:

The client count both online and offline are invalid. Manytimes I see a client accessing the iNTERNET VIA wI-fI, yet the list shows the client as offline.

I also see clients that are connected but do not show in the listing at all.

Please fix this. I see it happening across models, M5, P7, M9, P9, XE75Pro, etc.

1 Reply

David-TP

2023-06-07 02:57:55

Posts: 12361

Helpful: 1710

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Registered: 2020-04-14

Re:Clients Online and Offline - Please make these numbers accurate.

2023-06-07 02:57:55

@DAServices

Hi, the client list issues will be gradually optimized via firmware updates and APP upgrades.

It is highly appreciated if you could refer to this link to submit the APP log and add the model numbers of the clients with incorrect internet status.

How to submit Deco APP log

Thank you very much.

best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

Clients Online and Offline - Please make these numbers accurate.

Clients Online and Offline - Please make these numbers accurate.

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