Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?

Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?

Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2023-08-15 03:05:54
Tags: #Firmware Update #Settings
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: Firmware Version: 1.3.0 Build 20221208 rel.45145(5553)

I am trying to make a change to wireless settings after the 

Firmware Version:

1.3.0 Build 20221208 rel.45145(5553) update
and there is no "save" button on the "wireless settings" page... None of the menu pages under advanced have a "save" button. I've tried logging in via TP Link cloud ID and local password
No difference

 

Specificly I am trying to change the Security setting on my 2.5Ghz network. 

With all the other issues being reported *like removal of the total bandwidth monitor* I am concerned all of us with this router have been abandoned. 

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8 Reply
Re:Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2023-08-16 02:41:05

  @LupoGrigio 

 

Hi, thank you very much for posting on TP-Link Community.

Please make sure you've scrolled down the page to the very bottom and check again, also try a different client device such as laptop.

If still no save page, please share with us the screenshots.

 

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If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2024-01-17 00:17:33

  @Sunshine 

 

Same here. No save button is available with my AXE7800. I have tried several browsers to the same effect.

 

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#3
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Re:Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2024-02-28 06:02:36

  @LupoGrigio Same here 

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Re:Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2024-03-09 15:25:40

  @LupoGrigio 

 

I have the same issue, but I'm wondering if the save button is hidden under the 'Support' bar at the bottom of the page.  I can't see a way to 'not' show the support bar OR see the save button.

 

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Re:Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2024-03-13 01:42:10

  @jracer88 @Ken43 @PCDesign 

 

Hi, please make sure to make any changes on the page first, usually the Save button only appears when you make any changes.

If there is any further issue, please let us know the specific model no., hardware version and firmware version, also which page has no save button.

For example, no save button without any changes made:

89087ee9b74a459bb043e0303c0b625d

 

And then save button appears after I disable IPTV

401caba54a784c98a9ac2019aa5b2045

 

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2024-03-13 21:19:48 - last edited 2024-03-13 21:23:29

  @Sunshine 

Thanks for the reply.  I have a AXE7800 Tri-band 6E wireless router, firmware is 1.1.5 Build 20231228 rel.50972(5553), hardware is Archer AXE95 v1.0.  When I try to make changes to the network DHCP server ( default GW and DNS) (which are optional), I make entries to the fields but there is no save button.  see screenshot

 

 

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Re:Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2024-03-15 14:32:23

  @Ken43 

I discovered the problem with the missing Save button.  When I use the Edge browser to manage my router the Save button is missing.  When I use the Chrome browser the Save button is visible!

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Re:Ax6000 FW Ver 1.3.0 No way to save changes? Have we been abandoned?
2024-04-04 18:20:20

  @Ken43 Hi experienced, the same issues with chrome. thus I've used fire fox and I'm able to save now. 

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