Home Network Community > Apps > Deco App Widget on iOS not working
< Apps

Deco App Widget on iOS not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco App Widget on iOS not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco App Widget on iOS not working
Deco App Widget on iOS not working
2023-09-22 14:06:24
Model: Deco X50  
Hardware Version:
Firmware Version: 1.2.7

The Deco App Widget on iOS stopped working completely the other day. It does not show any data feed and is just blank. 

 

The issue seems limited to the widget as the App and all other functionality works fine.

 

Re-starting phone, upgrading software, re-installing, etc. does not help. 

 

All other widgets work fine, so there seems to be an issue with the Deco widget itself.

  4      
 
  4      
 
#1
Options
3 Reply
Re:Deco App Widget on iOS not working
2023-09-25 02:31:35 - last edited 2023-09-25 03:07:17

  @JasViljoen 

Hi, Thank you very much for the feedback.

Could you please refer to this link to help me submit the APP log here:

How to submit Deco APP log

And can I have a screenshot of the Deco APP Widget data?

Wait for your reply and best regards.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options
Re:Deco App Widget on iOS not working
2023-12-17 13:59:40
T
  0  
  0  
#3
Options
Re:Deco App Widget on iOS not working
2023-12-17 14:01:06

David-TP wrote

  @JasViljoen 

Hi, Thank you very much for the feedback.

Could you please refer to this link to help me submit the APP log here:

How to submit Deco APP log

And can I have a screenshot of the Deco APP Widget data?

Wait for your reply and best regards.

  @David-TP 

  0  
  0  
#4
Options

Information

Helpful: 4

Views: 873

Replies: 3

Related Articles
Can't get iOS Widget working
6023 0
 iOS widget not updating.
307 0
 Deco iOS app question
218 0
 DECO Android App Widget Goes Blank
248 0
 iOS Remote App Issues
483 0
 Amazon iOS App Not Working w/BE800
542 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.