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Ax-6000 constantly disconnects both wired and wifi

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Ax-6000 constantly disconnects both wired and wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ax-6000 constantly disconnects both wired and wifi
Ax-6000 constantly disconnects both wired and wifi
2023-10-03 20:06:09
Model: Archer AX6000  
Hardware Version: V1
Firmware Version: 1.3.2 Build 20230906 rel.52143(5553)

At least once a day and often times many times a day it disconnects every device. Both wired and wifi lose connection. Admin page shows an ip address and red light is displayed on router. Reboot and it connects but sometimes it requires multiple reboots. Other times I will reboot and it connects for a matter of seconds the loses all connections again. When it goes offline like overnight when I sleep it remains offline until I reboot it. Model Archer AX6000(US) Ver 1.6

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Re:Ax-6000 constantly disconnects both wired and wifi
2023-10-05 20:53:13

  @isitjunk 

 

Is the address that is displayed a private or public IP?  What light is red?  is it the WAN light?  Who is your ISP?

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Re:Ax-6000 constantly disconnects both wired and wifi
2023-10-06 03:13:21

  @isitjunk  public ip is listed. The light on top is red. While that light was red and saying no connection I unplugged the cable from router and plugged directly into computer and had an active connection. This is fiber to home provided by Alta Fiber.

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#3
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Re:Ax-6000 constantly disconnects both wired and wifi
2023-10-12 00:43:53

  @isitjunk It has now been several days without dropping connections and I didn't do anything. Will update if it starts to happen again. For now it seems to be working correctly.

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