Home Network Community > Wi-Fi Routers > iCloud Error
< Wi-Fi Routers

iCloud Error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

iCloud Error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
iCloud Error
iCloud Error
2023-10-15 14:02:50
Model: Archer AX1800  
Hardware Version:
Firmware Version:

I recently switched to an AX1800 router and ever since then, iCloud doesn't work.  When I try to log in, it says "An error occurred during authentication.  Please try again."  I have tested this with two different PC's, using 2 different Apple ID's.  One machine is Windows 10 and the other is Windows 11.  I have reinstall iCloud on both.  Is there a router setting that is blocking authentication?

  0      
 
  0      
 
#1
Options
5 Reply
Re:iCloud Error
2023-10-16 00:05:51

  @Rodzilla68 

A way to test to see if it is the router, bypass the router and connect a PC direct to the modem.

  0  
  0  
#2
Options
Re:iCloud Error
2023-10-16 16:00:16

  @ArcherC8 

 

Thanks. Great idea! I tested it without the router and it works fine. So we know there is an issue with the router. How can I use this router and iCloud together?

  0  
  0  
#4
Options
Re:iCloud Error
2023-10-17 00:29:24

  @Rodzilla68 

try signing out of icloud and then back in.

 

I would look at any security features such as firewalls and vpn. 

  0  
  0  
#5
Options
Re:iCloud Error
2023-10-17 00:44:40

  @ArcherC8 

 

Sign out now that I'm back on the network with the router?

 

I'm not using VPN.

 

Firewall is whatever comes with Windows 11 and I haven't changed any config on that (not do I know how really).

  0  
  0  
#6
Options
Re:iCloud Error
2023-10-17 21:05:50

  @Rodzilla68 

 

By firewall and security, I am refering to the router's security in advance settings. 
 

Try signing out of icloud when attached to modem and then power cycle the router and pc, attach the pc to the router and see if you can connect. Sometimes software wants to remain attached to a prior device. See it a lot with apple devices and other devices when router is changed and using same ssid. 

  0  
  0  
#7
Options

Information

Helpful: 0

Views: 757

Replies: 5

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.