Having to reboot after firmware upgrade

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Having to reboot after firmware upgrade

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Having to reboot after firmware upgrade
Having to reboot after firmware upgrade
2023-11-20 21:23:39 - last edited 2023-11-25 03:13:50
Model: Archer AX55  
Hardware Version:
Firmware Version: 1.2.5 Build 20231025 rel.50143

I bought this router 3 months ago and it's been working with no issues.  I've been very happy with it.  A couple of days ago, I upgrade the firmware to version 1.2.5 Build 20231025 rel.50143.  Since then, I've had to reboot the router several times a day because of dropped connections.  How do I go about downgrading?

 

Thanks.

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#1
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1 Accepted Solution
Re:Having to reboot after firmware upgrade-Solution
2023-11-25 03:09:12 - last edited 2023-11-25 03:13:50

  @AnnetteT 

 

I downgraded to firmware 1.2.3 Build 20230603 twelve hours ago and I've had no dropped connections!

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Re:Having to reboot after firmware upgrade
2023-11-22 01:52:08

  @AnnetteT 

 

Hello, thank you very much for posting on TP-Link Community.

We would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your email inbox and respond.    

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:Having to reboot after firmware upgrade-Solution
2023-11-25 03:09:12 - last edited 2023-11-25 03:13:50

  @AnnetteT 

 

I downgraded to firmware 1.2.3 Build 20230603 twelve hours ago and I've had no dropped connections!

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#3
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Re:Having to reboot after firmware upgrade
2023-11-28 02:44:00

  @AnnetteT 

 

Thanks a lot for the update, glad to hear that it works fine on previous 1.2.3 firmware, and if it is convenient for you, you could also continue debugging with our senior engineer to locate the new firmware issue.

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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