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extender not working (AC750)

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extender not working (AC750)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

graylee

2023-11-22 00:32:46

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Registered: 2023-11-22

extender not working (AC750)

2023-11-22 00:32:46

hello,

so i've had my extender for a while and haven't had too many issues aside from it occasionally not wanting to work. today, it stopped working for the first time in a while so i went into the app to try and fix it. i did something that messed it up, i disabled the 2.4 one and left only the 5g one thinking that maybe it could be that but once it tried to connect to the 5g it said it couldn't connect and then the app froze so i couldn't fix it. now there's no extender network showing up on any devices and the app doesn't recognize the extender, even when i tried to set it up again. any tips would be greatly appreciated

4 Reply

David-TP

2023-11-22 05:57:23

Posts: 12810

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Registered: 2020-04-14

Re:extender not working (AC750)

2023-11-22 05:57:23

@graylee

Hi, welcome to the community.

Is the AC750 RE200?

During reset, did you hold the reset pinhole at the bottom till all the lights turned on and then off?

After reset, are you able to detect any open Wi-Fi like TP-Link_Extender?

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.

Dave_McHenry

LV1

2023-12-04 13:23:08

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Registered: 2023-12-04

Re:extender not working (AC750)

2023-12-04 13:23:08

YEA!! I can see my extender. But I'm getting no internet available. Working on it

Wiihewtre33

LV1

2023-12-12 20:57:18

Posts: 1

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Registered: 2023-12-12

Re:extender not working (AC750)

2023-12-12 20:57:18

graylee wrote

hello,

so i've had my extender for a while and haven't had too many issues aside from it occasionally not wanting to work. today, it stopped working for the first time in a while so i went into the app to try and fix it. i did something that messed it up, i disabled the 2.4 one and left only the 5g one thinking that maybe it could be that but once it tried to connect to the 5g it said it couldn't connect and then the app froze so i couldn't fix it. now there's no extender network showing up on any devices and the app doesn't recognize the extender, even when i tried to set it up again. any tips would be greatly appreciated

@graylee

AwaisRind123

LV1

2024-05-22 15:11:21

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-05-11

Re:extender not working (AC750)

2024-05-22 15:11:21

graylee wrote

hello,

so i've had my extender for a while and haven't had too many issues aside from it occasionally not wanting to work. today, it stopped working for the first time in a while so i went into the app to try and fix it. i did something that messed it up, i disabled the 2.4 one and left only the 5g one thinking that maybe it could be that but once it tried to connect to the 5g it said it couldn't connect and then the app froze so i couldn't fix it. now there's no extender network showing up on any devices and the app doesn't recognize the extender, even when i tried to set it up again. any tips would be greatly appreciated

@graylee

extender not working (AC750)

extender not working (AC750)

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