XE5300 Deco Mesh System has not worked correctly once since setup
I'm blaming something in our setup process....but we just replaced our Orbi router/satellite system and Motorola modem with the following:
Have the TP-Link Deco XE5300 Mesh Wi-Fi (Hardware version/US V2.6) - that was not an option to select above
Firmware: 1.2.1 Build 20230601 Rel. 58453
Modem is brand new as well: Arris Surfboard SB8200
We have Gigabit Internet
We have a 2800 sq ft house.
This says it cover 7000 sq ft.
We have multiple dead zones and if we bring 3 devices to one area they drop immediately.
We have our main Deco in our "Den" downstairs corner of the house. Our other routers was here and worked fine for years along with the satellites.
We have second Deco downstairs on opposite side of the house. Third Deco upstairs.
If I'm sitting in the room with the modem, everything is seamless.
I move around the house....some areas are seamless...but a couple of areas drop constantly. Drop IPads, and Computers.
The current computer is a Dell and it says this:
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac 802.11ax
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Ipads drop wifi as well in a couple "Dead zones".
We've tried moving the decos ever so slightly to different plugs in the house.
We've rebooted the whole system
We've reset network settings on our apple devices
We've "forgot network" and rejoined network
We've shut down every device and restarted them
All the areas the decos are in say "GOOD" connection. Signal is strong. Speed is strong.
But we cannot stay connected when away from the base station.
What more can be tried? We are beyond exhausted and frustrated.
Our app says we are up to date on firmware, but I see online there is a new one: V2.6_1.2.3 Build 20231011
Could this possibly be the FIX ALL?
If so - I can go through the steps to do that...but wanted to get any other thoughts others might have. I'm not incredibly techy....but have the app, so happy to go through what our settings are.