Internet intermittently unreachable
Hello,
I have been experiencing internet issues for the past few weeks. These occur randomly throughout the day where URLs, often when not accessed recently, will not load. When this happens:
- Pages will not load for about a minute or two and then it seems to correct itself.
- Some devices work correctly, while others do not.
- Some pages work correctly, while others do not.
- A Youtube video will continue playing, but google.com is not reachable on another tab.
- Live sports streaming will continue with no interruption, but sites are not reachable on a laptop
- It happens on wireless as well as wired connections.
- I initially thought it may be my modem or an ISP issue, but today the modem was not reachable on the local network either when it happened, and then was reachable a minute later.
Xfinity is the ISP
ARRIS Surfboard S33 modem
Error Log from the most recent incident:
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@425]: group 239.255.255.250 exclude mode
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@427]: group time 260
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@428]: version: 3
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@425]: group 239.255.255.251 exclude mode
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@427]: group time 17
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@428]: version: 3
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@425]: group 239.0.0.250 exclude mode
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@427]: group time 144
Tue Jan 2 20:17:52 2024 user.err IMPROXY: ERROR[imp_group_print@428]: version: 3
Tue Jan 2 20:17:53 2024 daemon.err client_mgmt: client(6A-03-DB-BE-D1-12) not found in arp table disconnect_counter=1
Tue Jan 2 20:17:53 2024 daemon.err client_mgmt: client(78-E1-03-26-1A-EC) not found in arp table disconnect_counter=0
Tue Jan 2 20:17:55 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:18:02 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:18:10 2024 daemon.err client_mgmt: client(6A-03-DB-BE-D1-12) not found in arp table disconnect_counter=2
Tue Jan 2 20:18:10 2024 daemon.err client_mgmt: client(78-E1-03-26-1A-EC) not found in arp table disconnect_counter=1
Tue Jan 2 20:18:28 2024 daemon.err client_mgmt: client(2C-AA-8E-56-C7-0F) not found in arp table disconnect_counter=0
Tue Jan 2 20:18:28 2024 daemon.err client_mgmt: client(78-E1-03-26-1A-EC) not found in arp table disconnect_counter=2
Tue Jan 2 20:18:46 2024 daemon.err client_mgmt: mac 78-E1-03-26-1A-EC had uploaded
Tue Jan 2 20:18:46 2024 daemon.err client_mgmt: client(2C-AA-8E-56-C7-0F) not found in arp table disconnect_counter=1
Tue Jan 2 20:18:46 2024 daemon.err client_mgmt: client(74-D6-37-7D-F8-0B) not found in arp table disconnect_counter=0
Tue Jan 2 20:18:49 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:18:55 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:19:04 2024 daemon.err client_mgmt: client(2C-AA-8E-56-C7-0F) not found in arp table disconnect_counter=2
Tue Jan 2 20:19:22 2024 daemon.err client_mgmt: mac 2C-AA-8E-56-C7-0F had uploaded
Tue Jan 2 20:19:22 2024 daemon.err client_mgmt: mac 6A-03-DB-BE-D1-12 had uploaded
Tue Jan 2 20:19:34 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:19:34 2024 daemon.err udhcpd[12632]: my ntp server ip:64 111 99 224 cde46134
Tue Jan 2 20:19:34 2024 daemon.err udhcpd[12632]: dhcp offer: add ntp server option
Tue Jan 2 20:19:34 2024 daemon.err udhcpd[12632]: Sending ACK to 192.168.68.70
Tue Jan 2 20:19:34 2024 daemon.err udhcpd[12632]: clear ip 4644a8c0
Tue Jan 2 20:19:49 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:19:54 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:19:55 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:19:57 2024 daemon.err client_mgmt: mac D0-77-14-CC-01-FE had uploaded
Tue Jan 2 20:19:58 2024 daemon.err client_mgmt: client(C4-4F-33-C9-40-50) not found in arp table disconnect_counter=0
Tue Jan 2 20:19:58 2024 daemon.err client_mgmt: client(4C-11-AE-DC-A5-6C) not found in arp table disconnect_counter=0
Tue Jan 2 20:20:01 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:20:15 2024 daemon.err client_mgmt: client(3C-06-30-57-BB-83) not found in arp table disconnect_counter=0
Tue Jan 2 20:20:15 2024 daemon.err client_mgmt: client(74-D6-37-7D-F8-0B) not found in arp table disconnect_counter=0
Tue Jan 2 20:20:15 2024 daemon.err client_mgmt: client(C4-4F-33-C9-40-50) not found in arp table disconnect_counter=1
Tue Jan 2 20:20:15 2024 daemon.err client_mgmt: client(4C-11-AE-DC-A5-6C) not found in arp table disconnect_counter=1
Tue Jan 2 20:20:33 2024 daemon.err client_mgmt: client(6A-03-DB-BE-D1-12) not found in arp table disconnect_counter=0
Tue Jan 2 20:20:50 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:20:50 2024 daemon.err client_mgmt: client(6A-03-DB-BE-D1-12) not found in arp table disconnect_counter=1
Tue Jan 2 20:20:55 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1424: Error: can't find ifname[eth1.591] in eth_ifname
Tue Jan 2 20:21:08 2024 daemon.err client_mgmt: client(6A-03-DB-BE-D1-12) not found in arp table disconnect_counter=2
Tue Jan 2 20:21:08 2024 daemon.err client_mgmt: client(D0-77-14-CC-01-FE) not found in arp table disconnect_counter=0
Tue Jan 2 20:21:09 2024 daemon.err udhcpd[12632]: Sending ACK to 192.168.68.113
Tue Jan 2 20:21:09 2024 daemon.err udhcpd[12632]: clear ip 7144a8c0
Any suggestions?