Bogus firmware update...

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Bogus firmware update...

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Bogus firmware update...
Bogus firmware update...
2024-01-11 19:05:39
Model: Archer BE550  
Hardware Version: V1
Firmware Version: 1.0.4 Build 20231020 rel.52379(5553)

The notice of a firmware update keeps showing up for my BE9300 (1.0.5 Build 20231214 rel.69790), after updating, the router will not keep a connectin with my provider. When I roll back to the previous version (1.0.4 Build 20231020 rel.52379(5553), everything is fine.

 

After a discussion with my ISP, I was told TP-Link has experienced hacks on their firmware server in the past, and this might be my problem. When I tried to verify the v1.0.5  firmware file on the TPL download server, I couldn't find it, which lends credence to this issue.

 

How about it - is that what is going on here?

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#1
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7 Reply
Re:Bogus firmware update...
2024-01-11 22:10:12

  @skidmarx 

 

This is a legit FW release - here are the details.

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#2
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Re:Bogus firmware update...
2024-01-11 22:13:21
It breaks my connection then. Is there any diagnostic data I can get for you?
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#3
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Re:Bogus firmware update...
2024-01-11 22:37:42

  @skidmarx 

 

You can compare your Internet settings before the upgrade and after that for any differences here:

 

035414f58ec4486aa8f2710890a5434c

 

And the Internet connection status here:

 

46650c01c84f442babe3bde214cc9d80

 

Also compare these details:

 

5fe46acab14a4d85a37e5d8192c58c86

 

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#4
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Re:Bogus firmware update...
2024-01-11 23:06:27

  @terziyski 

 

I confirmed earlier that none of my settings were affected by the update. Some background... It's a fiber connection. Following the update, if I reset the box that translates the fiber to ethernet, I get a connection for a couple minutes, and then it goes down. The only thing I get in the logs is:

 

2024-01-10 16:47:29 Remote Management INFO [25083] Service stop

2023-10-20 00:00:19 Remote Management INFO [9444] Service stop

2023-10-20 00:00:01 Remote Management INFO [1960] Service stop

 

I don't know if there is a debug level in the logs, which would probably help out.

 

Also, I'm using a statis IP from my provider. I've tried using using DHCP from provider (as suggested by ISP), it fails in the same way.

 

The bottom line is that with the 1.0.4 firmware, the connection is stable. With 1.0.5 it is not.

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#5
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Re:Bogus firmware update...
2024-01-11 23:38:30

  @skidmarx 

 

Nothing informative in these logs anyway.

Try contacting your local tech support regarding this issue - here.

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#6
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Re:Bogus firmware update...
2024-01-13 20:52:33 - last edited 2024-01-13 20:53:08

  @skidmarx same issue as you. i have been trying to figure out why i cant hold a wired connection anymore, this makes more sense that it was firmware update. i had to switch to an old router to confirm (went back to my old asus and no issues), its definately the 1.0.5 Build 20231214 rel.69790 firmware or the BE9300 router itself, something is not working the way it used to. just started to randomly break.

 

honeslty, i havent been impressed with tp-link firmware, had asus before and it was sooo much more stable, consistently.

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#7
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Re:Bogus firmware update...
2024-01-18 19:04:58

  @skidmarx 

 

I worked with TP-Link Support, and we arrived at this:

 

I was able to use the v1.0.5 firmware after I disabled EasyMesh in the Router Configuration app.  I don't need a wireless extender, and it never struck me to check that. I suspect it was Enabled when I was running v1.0.4, but the Firmware didn't care.

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#8
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