@GeekHelp101 

The next thing I would try is a factory reset.

Thanks; I'll give that a try this evening. After saving the config first of course!

I did a factory reset,  and still have an orange light on the Wan port. :-(

Everything works but the internet...

I unplugged the ethernet cable from the wan port, and plugged it directly into my PC NIC. I set my NIC to DHCP, and it picked up an IP from the cable modem and got online.

I then unplugged that cable from my PC and plugged it back into the WAN port on the ax73, and the light for the port turned orange, never went green, and there's no internet on the ax73. I rebooted the ax73, still orange.

I've started a warranty claim for the ax73, but if anybody here as experienced this and has fixed it some other way, please let me know!

  @GeekHelp101 I am also experiencing this. Meantime, I have plugged the cable to the empty LAN ports and everyone is having back their WiFi connection. It looks like an update to the Firmware causing this. My routers have been running fine this 2 years without issue. Just happened yesterday 23-March-2024.

  @GeekHelp101 

Sounds like you lost the wan ip. Power of both the modem and router and unplug them both for 5-10 min. Plug in the modem, power on, and wait for it to initialize, then plug in the router, power it up. You should now be working.