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Updating email in TP-Link Account - see comments below...

MEWnGJ

2024-04-19 23:44:24

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Updating email in TP-Link Account - see comments below...

2024-04-19 23:44:24

Tags: #Firmware Update #Deco Lab

Model: Deco M9 Plus Deco M5

Hardware Version:

Firmware Version:

My Mother's house had 2 Deco's. An AC1300 - Deco M5 and AC2200 Deco M9.

She has since passed and I moved these units to my house.

The TP-link account is set to her email address, how do I change that? (it sent Enter Verification Code to email account that was canceled 2 years ago)

I want to do some update th email to my mine so I canmatain/update the firmware.

Thanks

Bob

3 Reply

jzchen

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2024-04-21 13:01:09

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Re:Updating email in TP-Link Account - see comments below...

2024-04-21 13:01:09

@MEWnGJ There's a support article titled "How to change the owner account on Deco APP"

It does require some knowledge of current password/some level of access.

VC_Louis

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2024-09-08 22:47:40

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Re:Updating email in TP-Link Account - see comments below...

2024-09-08 22:47:40

Changing the account owner doesn't change the account email address (email address you login with). My existing email address will be discontinued very soon. Suggestions?

HelpFixDecoApp

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2024-09-08 23:33:40

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Re:Updating email in TP-Link Account - see comments below...

2024-09-08 23:33:40

@VC_Louis

Did you try the steps in the article below?

https://www.tp-link.com/us/support/faq/2957/#:~:text=Click%20on%20the%20icon%20at,then%20tap%20Change%20Network%20Owner.

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1

Updating email in TP-Link Account - see comments below...

Updating email in TP-Link Account - see comments below...

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