5 TB USB drive shows as 1 GB

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2024-09-30 15:30:56

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-08-24

5 TB USB drive shows as 1 GB

2024-09-30 15:30:56

Model: Archer AXE5400

Hardware Version:

Firmware Version: latest

Connected a 5 TB USB drive to port on AXE5400.

Can see & connect on network but shows as only 1 GB

How to resolve?

1 Reply

2024-10-02 14:51:10 - last edited 2024-10-02 14:52:22

Posts: 570

Helpful: 175

Solutions: 15

Stories: 7

Registered: 2018-11-01

Re:5 TB USB drive shows as 1 GB

2024-10-02 14:51:10 - last edited 2024-10-02 14:52:22

Welcome to the community!

Just a few quick questions to help us better understand what's going on:

1. What is the brand and model of the hard drive?

2. What is the file system format on the drive? Note: The Archer AXE5400 supports NTFS, exFAT, HFS+, and FAT32 File System Formats.

3. Are there multiple partitions on the drive?