Deco m9 plus v2 not upgrading their firmware

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Deco m9 plus v2 not upgrading their firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco m9 plus v2 not upgrading their firmware
Deco m9 plus v2 not upgrading their firmware
2024-10-27 21:14:42
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.12 Build 2019104 Rel. 42025

Hello

I have reccently added 2 new Deco m9  plus to my mesh of 3 deco M9 plus

The 3 former ones are v1 and their Firmware  is1.6.4, and gets upgraded thru the app when there are new releases

 

The 2 new ones are v2 and I cannot get their firmware changed from 1.2.12 Build 2019104 Rel. 42025

 

I tried : 

-from the deco App - It says up to date

-from the M9 utility program, it says "Could not find the main deco..."

I then tried using one of the 2 new V2 as a main deco, recreating a network and I have the exact same result

 

I tried removing forewalls, .... (all what TPLink advises when the message could not find.... comes out, but no success.

 

As a consequence,

-I see no device copnnected to the new deco (v2) in the deco App, no IP address for the new decos (v2).

-even if connected via ethernet backhaul, the 2 new deco show WIFI

...and it does not seem those 2 new deco increase my mesh

 

Could someone help me?

I have posted the question to TP Link support but I have received no answer

 

 

 

Thank you

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