Issue with Mesh Functionality in Deco X55 Pro Routers

Issue with Mesh Functionality in Deco X55 Pro Routers

Issue with Mesh Functionality in Deco X55 Pro Routers
Issue with Mesh Functionality in Deco X55 Pro Routers
2024-10-30 04:57:37
Tags: #Mesh
Model: Deco X55 Pro  
Hardware Version: V16
Firmware Version: 1.4. build 20240723 Rel. 47052

I recently purchased two Deco X55 Pro routers, placed on the ground and first floors, expecting seamless connectivity across my home. However, I've encountered an issue where, if my device connects to the ground-floor router, it remains connected to it even when I move closer to the first-floor router. This defeats the purpose of the mesh feature, as my device doesn’t automatically switch to the router with a stronger signal.

 

Please note that setting a preferred router for each device is not a practical solution for me, as I frequently use my laptop on both floors. Currently, I have to open the Deco app each time and manually switch the connection, which is frustrating and inconvenient.

 

As a possible workaround, I’m considering setting up these two routers as separate networks to manually switch Wi-Fi from my device. However, I initially chose the Deco X55 Pro specifically for its advertised mesh capabilities, hoping for a smooth, automatic transition between routers. This is not being met, and I am left disappointed.

Please provide a proper solution to address this issue.

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#1
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13 Reply
Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-10-30 12:18:38

  @Ravish Where is the main Deco? 

Does the satellite Deco have a strong backhaul connection with the main Deco?

Do you have a strong wifi connection between a device from the first floor to the Deco in the ground floor?

Is "fast roaming" enabled for your Deco mesh?

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#2
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-10-30 16:57:14

  @yves_b  Yes I do have good wifi between deco. I tested with cable backhaul too. 

 

I tested with fast roaming ON and OFF, both scenarios. 

 

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#3
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-10-30 17:17:45

  @Ravish 

It is, ultimately, the decision of the device, to remain connected to a Deco or to connect to another Deco.

 

The Deco mesh does two things:

- inform the device about when it is appropriate to change (if the device supports that protocol)

- help the device minimising the impact of that change, making it transparent

 

Are you sure the device actually remains connected to the original Deco?  The app does not always show the correct state.

 

Under Windows, "netsh wlan show interfaces" shows the BSSID of the wifi network, which is the MAC address of the Deco (visible in the app in the details of the Deco).

 

Under Windows, some wifi interfaces allow configuring the roaming aggressiveness, you might want to adjust that to an higher value.

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#4
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-10-30 17:28:37

  @yves_b  When I saw there is network issue, then I check the deco app. When ever there is a connectivity issue I can see that the device is connected to wrong(far) deco, so using app I switch to correct one.  

 

 

I used to hear that "some device may have issue". But here I am taking aboute latest IPhone and Macbook. Deco is not compatable with Macbook and iphone ?

 

 

Do we need a specific configuration for macbook and iphone?

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#5
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-10-30 18:24:04

  @Ravish You did not initially describe that you had network issues.  Do you mean that your devices do not have a good connectiviy with Internet?

 

 

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#6
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-10-30 18:37:15

  @yves_b I dont mind the device is connected to far or near router. If the device is connecting to a far router wifi signal will be week and network speed slow dowm.

 

I was expecting the mesh network will switch wifi in atleast in a worst scenario. In this photo you can see it is not switching. 

 

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#7
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-10-31 20:43:27

Hi @Ravish 

 

In another, similar discussion involving Apple products and Roaming on a Deco Mesh Network, one of my colleagues provided a detailed and helpful explanation as to why your iPhone and MacBook may be having difficulty with roaming in this post.

 

Hope this helps!

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#8
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-11-01 04:17:37

  @Ryan That means deco is not useful for Iphone and Macbooks. I will write the review accordingly so that who ever planning to buy they can go for normal router instead of Deco Mesh. So that at least they can switch the router manually from the phone or laptop.

 

 

 

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#9
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-11-01 08:32:47

  @Ravish 

I read, in the information provided by Apple, that the Deco mesh is useful for Apple devices:

  • The roam scan runs more quickly if 802.11k is enabled on the network.
  • 802.11r streamlines the authentication process when your device roams from one AP to another on the same network.
  • When a device must roam, the BSS transition data (supplied by the network via 802.11v) is reviewed so the device can quickly determine which access points are best for roaming

 

I understand you do not concur with Apple approach (not switching until the existing wifi connection becomes too weak).

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#10
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Re:Issue with Mesh Functionality in Deco X55 Pro Routers
2024-11-01 14:32:57

 @Ravish 

 

As yves_b helpfully explained, Deco Mesh provides additional features to aid with the roaming of wireless devices - including Apple devices.

 

However, due to Apple's design decision to make their devices to "stick" to Wi-Fi signals, even when the signal source is significantly below what is generally considered the recommended signal range to initiate roaming, there is only so much the Deco can do to overcome the design of the Apple devices.

 

Whether a Deco or another Wi-Fi router, the Apple devices will still adhere to their programming and Apple's design for Wi-Fi roaming. However, bear in mind that without the optimized roaming features offered by Deco, there is a possibility your Wi-Fi experience may be less ideal.

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#11
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