@TJFDenver I've had the same issue with my BE95's. The only fix seemed to be setting DNS to automatic. They wouldn't work with any other settings, always going back to solid red except when DNS was set to automatic. 
 

I don't know if it's hardware or software; they haven't had a firmware update in 5+ months and no one at TP-Link will say if they ever will be updated. 

WILL TP-LINK EMPLOYEES PLEASE READ AND RESPOND?  

AN FCC complaint will be filed against TP-Link if there is no response, per request of the FCC rep I talked to yesterday about this. 

Carl wrote

  @TJFDenver 

 

A few questions for you.  

 

1. What hardware version are your BE95s?
2. What Firmware file is currently installed?
3. What model is your Modem, and is its Gateway (Modem/Router Combo)?
4. How is your network set up? 
   1. Modem - Switch - Deco - Remote Decos
   2. Modem - Deco - Switch - Remote Decos
5. What mode are you in Deco?

 

@Richardj186 

 

The team that administers the US community does not have the bandwidth to monitor or respond to every thread. Additionally, the community's intent is for users to help users.  Of course admins are here to help where we can and to provide content and insight.  If you come across a thread that you feel an admin is needed, then please Tag one of us, and we will be happy to look into it and provide any insight we can.  

 

  @Carl 

1.  Version 1.60

2.  Latest firmware V1.6_1.0.20 Build 20240601

3.  Modem is a BGW320-505 combo unit. We have AT&T fiber with no other way to connect. 
4.  Connection is BGW320-505 to BE95 to 2nd BE95. 
5.  Router mode in Deco. BGW320-505 is in Passthrough mode with WiFi off. 
 

Thanks for the help Carl. Others are having similar issues and have mentioned them in the TP-Link Reddit. 
 

You're the first to help (even called TP-Link tech support and they weren't helpful at all), and I thank you for that. 

  @Carl 

Also wanted to mention that a Reddit user claimed to be using a beta firmware for the BE95, and sent a (supposed) link to the download. 
 

I did NOT click on the link or get the download because I don't know the user nor do I know if the link/download are legit. 
 

I would be interested in trying the beta, and will only get it from links provided by TP-Link. 

  @Carl Hi Carl and thanks for responding back. 
 

I was glad to answer your questions. Some additional info:

1.  Disabling Security+ didn't help, but I wanted to see if it was somehow interfering with DNS communication.

2.  Firewall and packet inspection on the gateway are both disabled. 
 

3.  Nokia, who makes the BGW320-505 gateway, did a remote diagnostic and didn't see anything wrong hardware or firmware wise in the gateway. 
 

4.  AT&T replaced the drop cable between the gateway and the main cable outside, in case that was the issue, but it wasn't. 
 

I do tech support for a living, and wanted to pass on what else I'd tried to resolve the issue, and so not sure if it's hardware or software. 
 

Hopefully OP responds, and I'm definitely interested in trying the beta. Let me know how else I can help and try the beta. 
 

Richard 

Carl wrote

  @Richardj186 

 

Hello Richard,  Thank you for responding.  

 

As you probably deduced the questions were to identify any potential concerns with how the hardware was configured and set up.  For example, if you are using a switch, having it between a modem and router can potentially be a source of concern.  Additionally, if your modem is a combo device but both the modem and Deco are acting as a router, then Double NAT would be at play, and that could result in additional concerns, including DNS-related ones.  So, I always like to rule such things out, and these few questions give me an idea of what I am working with and how I should proceed.  

 

Since your modem is configured in passthrough and the Wi-Fi is disabled, plus you have the network map physically set up properly, I know that setup, configuration, and Double NAT are not a problem.

 

My Team and I discussed the potential beta firmware in our meeting this morning. I wanted to wait to get a response from you and the OP before I engaged with Engineering about this potential Beta Firmware and why my team was virtually in the dark about it. I would like to wait for the OP to respond as well so I have as much information as possible to give to Engineering.  

  @Carl you're most welcome. 
 

Thank you for helping to try and figure out this odd behavior!  It's greatly appreciated. 
 

Richard.