Mobile device receives a notification push but the Deco app does not show the notification
I have the Deco app running on my iPhone and my iPad. Each device has notifications enabled in iOS / iPadOS settings and this is confirmed in the Deco app App Settings -> Notifications section. I have all notifications checked except Promotional Messages.
Both of my devices receive push notifications of a Deco notification. However, when I tap on the banner indication of the notification or open the app I do not see any new notifications.
If I tap on the envelope in the upper right corner of the app (which brings me to a screen called Messages but has a sub-heading of "All Notifications") I see a few notifications, but they are nearly three weeks old. Meanwhile, I receive several push notifications a week (maybe even one or two a day). I just can't seem to find where they go or find a way to see / view them.
Has anyone else encountered this?