@JAPierce 

 

I suspect a Router Setting on the USB page?

 

Oddly the Support D/L page does NOT recognize  AXE7800, not even with Archer before it?

 

Suspect you bought this in COSTCO or Best Buy? Both sell it?

 

I assume you are using Tether to connect ot the settings for USB?

 

I'd first test with Access Control off. See if that works.

 

I use Deco as my router is a Deco, and I have it off, but if you want prying eyes not to see the content, then with Access Control on my does default to ADMIN and a default P/W. Possible since you use ADMIN, you didn't change the P/W and SAVE it?

 

However, normally if you attempt to access something on the LAN without the proper credentials it would have the OS prompt you for the Credentials? Wondering if you entered it wrong one time and it was saved? If using Windows, check the Credential Manager to see if one is save, and then if it was, delete it and try again.

 

I'd also see if you uncheck the Access Control that you can write to the USB drive (I assume it is not a drive that can be write protected like a Flash drive).

 

 

  @IrvSp 

 

Thank you for your response! I appreciate you trying to help!

 

I connected the router in windows explorer by entering: \\192.168.0.1 in the address bar

A window popped up asking for credentials so I entered 'admin' and the pw that I created in the router USB Secure sharing section

it connected right away and I can see the drive and all the folders/files in explorer

I can create a new folder on the drive in explorer and even delete the folders I create

I can copy files and folders FROM the drive to my pc

I can copy an empty folder from my PC TO the drive

If I attempt to copy a folder with files TO the drive from my pc, the folder is copied but not the files within it

 

On my android phone I have a file explorer app that I can do anything (copy/paste/detele/create) with no issues whatsoever

 

I suspect a Router Setting on the USB page?

 - That's what I thought, however I have played with all settings on the USB page, toggling everything on and off to no avail

 

Oddly the Support D/L page does NOT recognize  AXE7800, not even with Archer before it?

 

Suspect you bought this in COSTCO or Best Buy? Both sell it?

 - yes Costco (listed as AXE 7800/AXE95)

 

I assume you are using Tether to connect ot the settings for USB?

 - I am using the web interface at: http://tplinkwifi.net/ as the Tether app won't let let you access on USB settings (there are none in the app)

 

I'd first test with Access Control off. See if that works.

 - I have toggled 'Secure Sharing on/off'

 

I use Deco as my router is a Deco, and I have it off, but if you want prying eyes not to see the content, then with Access Control on my does default to ADMIN and a default P/W. Possible since you use ADMIN, you didn't change the P/W and SAVE it?

- I did change my admin passord in Advance>USB Storage>Secure Sharing

 

However, normally if you attempt to access something on the LAN without the proper credentials it would have the OS prompt you for the Credentials? Wondering if you entered it wrong one time and it was saved? If using Windows, check the Credential Manager to see if one is save, and then if it was, delete it and try again.

- the crednetials box popped up on first connection to the drive, I entered them and hit remember, drive connected immediately. I have also checked in Windows credentials, and everything matches. I also deleted the entry in windows credentials entirely and re-add --> same issues.

 

I'd also see if you uncheck the Access Control that you can write to the USB drive (I assume it is not a drive that can be write protected like a Flash drive).

 - what setting is this? I dont see 'Access Control' only 'Secure Sharing' which I toggled on/off with no difference

  @JAPierce 

 

JAPierce wrote

  @IrvSp 

 

Thank you for your response! I appreciate you trying to help!

 

I connected the router in windows explorer by entering: \\192.168.0.1 in the address bar

A window popped up asking for credentials so I entered 'admin' and the pw that I created in the router USB Secure sharing section

it connected right away and I can see the drive and all the folders/files in explorer

I can create a new folder on the drive in explorer and even delete the folders I create

I can copy files and folders FROM the drive to my pc

I can copy an empty folder from my PC TO the drive

If I attempt to copy a folder with files TO the drive from my pc, the folder is copied but not the files within it

 

 

I did find your manual, using the Model Number, see https://static.tp-link.com/upload/manual/2024/202410/20241030/1910013093_Archer%20AXE95_UG_REV1.0.0.pdf

 

Check Section 5.1, I use a TP-Link ID on all my routers and deco's as well as Tether and Deco apps... That ID will bind to ADMIN?

 

It appears your problem would be WRITE permissions, but only on the PC?

 

On my android phone I have a file explorer app that I can do anything (copy/paste/detele/create) with no issues whatsoever

 

I suspect a Router Setting on the USB page?

 - That's what I thought, however I have played with all settings on the USB page, toggling everything on and off to no avail

 

 

 

See Section 8.1 of the manual, and does that have any useable clues?

 

There is a NOTE there that seems odd to me:

 

==============

Note:
1. For Windows users, do not set the sharing username the same as the Windows username. Otherwise, Windows
credential mechanism may cause the following problems:
• If the sharing password is also the same as the Windows password, authentication will not work since the Windows
will automatically use its account information for USB access.
• If the sharing password is different from the Windows password, the Windows will be unable to remember your
credentials and you will always be required to enter the sharing password for USB access.
2. Due to Windows credential mechanism, you might be unable to access the USB disk after changing Authentication
settings. Please log out from the Windows and try to access again. Or you can change the address of the USB disk
by referring to To Customize the Address of the USB Storage Device.

==============

 

Even with NO Security enabled?

 

On my android phone I have a file explorer app that I can do anything (copy/paste/detele/create) with no issues whatsoever

 

 

Well, I assume you have a Windows PC, and this sort of points to the problem being a Windows PC problem? I  am wondering about not using a TP-Link UID and PW? On that section, only ADMIN has R/W access? However the other is VISITOR and it is READ only? On the Android, do you use a TP-Link UID and P/W?

 

Oddly the Support D/L page does NOT recognize  AXE7800, not even with Archer before it?

 

Suspect you bought this in COSTCO or Best Buy? Both sell it?

 - yes Costco (listed as AXE 7800/AXE95)

 

 

Yeah, the 'problem'' is '7800', that is the speed of all the 3 bands combined. AXE95 is the MODEL number... using that as I said, I found the manual.

There is a Quick Install Guide as well, ===>  https://static.tp-link.com/upload/manual/2023/202307/20230731/7106510484_Archer%20AXE95(US)_QIG_V1.pdf, and I assume you did follow that.

 

However with all the data I see now, this could be a Windows permission problem?

 

Assuming you are on Windows, from a CMD prompt enter NET USE \\TP-SHARE, do you see the share? If so, enter DIR \\TPSHARE and you should see a drive letter...

 

Like my Windows PC:

 

==================

C:\>net view \\tp-share
Shared resources at \\tp-share

Share name  Type  Used as  Comment

-------------------------------------------------------------------------------
G           Disk
The command completed successfully.

C:\>dir \\tp-share\g
 Volume in drive \\tp-share\g is g
 Volume Serial Number is 2C20-1E29

 Directory of \\tp-share\g

01/14/2025  07:42 AM    <DIR>          .
01/14/2025  07:42 AM    <DIR>          ..
09/02/2024  07:10 AM    <DIR>          $RECYCLE.BIN
09/02/2024  07:10 AM    <DIR>          Acronis Backup
09/02/2024  07:10 AM    <DIR>          asusware

==================

 

That should work. Now if you do a NET USE x: \\tp-share\g that will make x: (or any other drive letter you use other than x in the command) connect as a drive on your PC. Can you WRITE to the drive that way? I'd suspect you can not if it is a write permission problem.

  @IrvSp 

 

thank you for all the help,

 

I can easily connect to the drive, I just cannot write to it

 

I am using a different password than my windows password, so no issues there.

 

Using the command prompt, I did all the commands you provided and I get the same results as you. I just still cannot write to this damn drive.

 

So frustrating

  @JAPierce 

 

I Googled "windows 11 unable to write to usb drive connected to router" and I found a similar, but old, subject here, https://community.tp-link.com/us/home/forum/topic/262722, but it might not apply, and it doesn't list W11, but it does list W10, and I'd assume they'd be the same. Disk Format in some cases could be the issue? Which makes me wonder, today USB drives do come in large capacities. Wonder if the Router f/w can fully support a large USB drive? I have a 4TB one and it works, but I do recall some issues on 10TB or larger not working? Just a thought. Easy to test. Put a small USB device in, flash drive even, and see if you can write to it? However, since the Android phone can, I may be off-base here?

 

I did find another OLD one, but TP-Link forum s/w doesn't allow link to non-TP-Link sites, but this was in it:

 

----------------------------

----------------------------

 

These are my settings though:

 

 

Again, the one OFF is to be OFF... Server shouldn't matter, either way.

 

 

  @IrvSp 

 

still no luck.. Any other machine in my house (all windows 11 machines) have zero issues, only my windows 10 machines.

 

This is truly baffling.

 

Here are more clues and what I have done:

 

The access denied issue occurs if secure sharing is on or off

 

I have reformatted the entire drive (Seagate 8TB external USB Hard drive)

 

Formatted in NTFS, 4096 allocation

 

All windows network discovery setting are on

 

I can easily see the drive in windows file explorer

 

Now that the entire drive has been reformatted, the same issues persist, I cannot write to this drive and get the following:

 

If I try to change permissions these are the screens I see and the errors:

 

 

 

 

 

Every other computer on my network here can read/write to this connected drive no issues

 

The only thing I can think of is the machine having trouble is on Windows 10, the rest are on Windows 11

 

 

 

 

  @JAPierce 

 

No surprise you can't do it, that will not work for a LAN drive. Might if you use NET USE to make it a networked drive on your PC, but that might not work either.

 

It appears the PC Trusted Installer or 'true' Administrator ID created that drive?

 

Google "destination folder acce denied you need permission to perform this action" and you'll find many links for this, but most suggest doing what you did.

 

Can also Google "can not write to USB drive attached to a router on the lan with windows 10" and you'll even find an OLD one from me  here in this forum.

 

Maybe IF you connect the drive to the PC and try setting the Permission on the drive it might work???

  @IrvSp 

 

Thanks yeah I saw all those posts. I cannot get to the bottom of this.

 

I plugged the drive right into my PC (the windows 10 machine) and got those same errors when trying to change permissions.

 

I am doing a full format right now on the drive. The long format, not the 'Quick' option, so hopefully that will obliterate anything left on this drive fully.  Keep you posted and thank you once again for your kind help.

 

Jeff

JAPierce wrote

  @IrvSp 

 

I plugged the drive right into my PC (the windows 10 machine) and got those same errors when trying to change permissions.

 

 

 

@JAPierce, well on the UPSIDE, you know it isn't the Router, for what that is worth.  

 

I think this has more to do with what is the USERID on W10?

 

Could be some issue with a non-MS UID?

 

Even a situation where the FORMAT runs under the Administrator but you are not the Administrator?

 

Go here to see how to do that, it might need to be done depending on the Disk 'condition':

 

 

Sorry, I can't post the link here, or just Google this, "net user Administrator /active:yes windows 10" and you'd fine other links for it as well.

  @IrvSp 

 

I think you've stumbled onto something here.

 

When I activated my local administrator account (using net user administrator /active:yes ) and I rebooted and logged in with that local account, I can write to the drive through the router just fine!! no problems whatsoever!

 

Now I dont know what to do to enable my normal account the same access. btw my normal account says administrator, I believe it's the microsoft account I log into my machine with (ie. not the local admin account)

 

So this HAS TO BE something windows related with accounts.

 

I dont know what to do now, but it seems to be related to my account?