Internet connection works fine when directly connected to a computer, but the wifi router does not recognize the same ethernet cable when connected to the Internet port on the router. Tried multiple ethernet cables. Restarted/rebooted router multiple times. Any suggestions?
Be sure to power off the modem and router and disconnect the modem from the power source for 5-10 min so the ISP will reset the connection. Note that the install instructions for most routers say to power off and unplug the modem as part of the setup.
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