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Home Network Community > Wi-Fi Routers > All devices connect except for mobile phones, one IOS and one Android

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All devices connect except for mobile phones, one IOS and one Android

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All devices connect except for mobile phones, one IOS and one Android

Registered: 2025-05-30

NolensvilleMo

2025-05-30 21:31:30

Posts: 13

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2025-05-30

All devices connect except for mobile phones, one IOS and one Android

2025-05-30 21:31:30

Tags:

Model: Archer A8

Hardware Version: V2

Firmware Version: 1.13.6 Build 240-430 Rel.54880n(5553)

Multiple devices are connected to the 2.4G and 5G networks. Neither phone will connect. The iPhone says "unable to connect to HeidiHo", the Android phone "obtaining IP address" and then doesn't connet. I tried changing channels from auto to individual channles, restarted phones and router but nothing helps. Multiple PC's, a TV, and smart home devices all connect no problem. Any help would be appreciated.