Router won’t connect to Ethernet wall port

Router won’t connect to Ethernet wall port

Router won’t connect to Ethernet wall port
Router won’t connect to Ethernet wall port
2025-06-14 19:34:46
Model: Archer AX4400  
Hardware Version:
Firmware Version:

I got a router because mine won't turn on and have to wait to till next week for windstream to send another. My router refusing to connect to the internet. I can connect to it but it has no internet. 

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Re:Router won’t connect to Ethernet wall port
2025-06-16 19:55:04

  @Matthew10 

 

Are you connecting to their modem? What router was connected before?

 

When connecting a new router to a modem, you will note that the instructions say to power off the modem during the process. This forces the ISP to reestablish the connection as sometimes a new router will not get an IP from the modem.  

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