I purchased the Deco X55 (1.2) three-pack a while ago and it has worked fine. I just purchased another X55 (1.30) to extend my range. While browsing to the main Deco, it alerts me that a firmware upgrade is available. The three-pack is currently at 1.2.0 Build 20231229 (upgrade suggested to 1.4.6 Build 20250211). The new unit is at 1.2.3 Build 20231027 (upgrade suggested to 1.2.10 Build 20241105).

When I select upgrade, a screen opens and says it's downloading, but it remains stuck at 50% as shown in the pic. This time it's been sitting there for 20 minutes.

When I access the main Deco with the app on my iPad or iPhone, I am notified that "New firmware is available" but it doesn't provide any detail as to hardware or version. When I select "Upgrade Now", it does the same thing as in the browser - it gets stuck at downloading 50% but the app quits after a while. If I check for new firmware files on the TP-Link website (US), hardware and firmware versions are not even close to the versions shown in the attached pic. This is very frustrating. Can you help?