Poor connectivity when using child profiles

Poor connectivity when using child profiles

Poor connectivity when using child profiles
Poor connectivity when using child profiles
2 weeks ago

Hello,  I recently installed a new Deco system with 3 devices and everything except one thing is going well.  I created to child profiles and added my children's devices to them and then those devices seem to have terrible connectivity.  I took all of the devices out of the profiles and they work fine again.  When I set the profiles up and I initially turned blocked websites off, bedtime off, and I did have the mature content filter on bc i wanted to just getting it working before I started to restrict things but it made those devices unusable.  The app stated that no sites had been blocked but trying to open email, yahoo, cnn, and most other things just didnt work or took forever to load.  As mentioned the app stated nothing was being blocked but after waiting around for many minutes and trying to open several things I got a screen that clearly said tp link was blocking the site. Then another site that said enter the digits below but there were no digits.  I find it hard to belive this app could be this bad. Image3 I really would like a good parental filter and was thi king about upgraded to the paid version if this was promising.  Anything im missing?  Does anyone else use this?  Ill attach a couple.pictures.  Images2

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#1
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4 Reply
Re:Poor connectivity when using child profiles
2 weeks ago

  @Greenstarfish03 It's probably a model, Version #, and firmware specific so it would help us help you to share those...

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#2
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Re:Poor connectivity when using child profiles
2 weeks ago

Version info  @jzchen 

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#3
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Re:Poor connectivity when using child profiles
2 weeks ago

  @Greenstarfish03  Staff will probably want more details but hopefully they come around soon @Carl 

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#4
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Re:Poor connectivity when using child profiles
2 weeks ago

Thanks  @jzchen 

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#5
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