X20 capacity

X20 capacity

X20 capacity
X20 capacity
Tuesday
Model: Deco X20  
Hardware Version: V4
Firmware Version: 1.5.5 Build 20240718 Rel. 44414

US/4.6 I assume this is V4.

 

 

I have owned the Deco X20 3 Pack for several years and have been very happy. But, recently, it takes a minute or two to start some apps on my phone.  I am wondering if I have reached the capacity of the X20's.  I have 23 clients on my network.  Any opinions on this?

 

Management app say 64% memory and CPU usage swings from a few percent to 80% occasionally.

 

Thanks in advance.

 

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Re:X20 capacity
Tuesday

  @SongKoh 

 

See if any of the steps below help if not please get back to us. 

 

High CPU usage on a TP-Link Deco mesh router can be normal, especially during brief periods when accessing the web UI or managing the network, but persistent high usage (90-100%) without a visible issue might indicate a bug, hardware limitation, or an overloaded network with too many devices. To troubleshoot, ensure your firmware is updated, try accessing the web UI to see if the load decreases after a short period, and consider a wired connection or a different setup if the problem persists. If high CPU usage leads to slow speeds or drops, contact TP-Link support. 

When High CPU Usage Might Be Normal

  • Temporary Spikes

A short burst of high CPU usage is normal when you first access the web UI or perform network-intensive tasks, as the Deco needs to quickly process information. 

  • Normal Load Variation

If the high CPU usage drops to a lower, stable level shortly after you access the web interface or open the app, it's likely not an issue and is just the system handling requests, says the TP-Link Community. 

When High CPU Usage Might Be a Problem

 

Persistent 100% Usage

 

If the CPU remains at 90-100% consistently and doesn't return to normal levels after accessing the web UI, it could point to a bug. 

 

Network Instability

 

High CPU usage that causes slow speeds, high latency, or connection drops is a serious issue. 

 

Hardware Limitations

Some Deco models, or certain configurations (like using a powerline model as a main unit), may have hardware limitations that struggle with high device counts or heavy network traffic. 

Troubleshooting Steps

  1. Update Firmware

Regularly check for and install the latest firmware updates for your Deco units via the mobile app. 

  1. Access the Web UI

Connect to the web interface of your main Deco unit to check the CPU load. If the load drops after a short time, you likely don't have a serious issue. 

  1. Restart Deco Units

A simple reboot of your Deco units can sometimes resolve temporary high CPU load issues. 

  1. Check for Overload

Consider the number of devices connected to your network. A very high number of smart devices or connected clients can sometimes overwhelm a Deco unit. 

  1. Try a Wired Connection

If using the Deco as an access point, ensure it's connected to a switch rather than directly to a router to improve traffic handling and mesh stability

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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