Changing ISPs

Changing ISPs

Changing ISPs
Changing ISPs
16 hours ago
Model: Deco BE11000  
Hardware Version:
Firmware Version:

We purchased a Deco BE11000 Mesh Router (Costco) last month. We changed ISPs from ATT to Spectrum  today. All devices are logged into internet, good connectivity & no need to update passwords or anything. 
When I log into the app & "Discover"

devices, no Deco units show up. I scanned the QR code but with a solid green light, it tells me no further action required.
I monitor my kids' usage & shut down the guest network (their network) when necessary. For now, the app doesn't see any devices. 
I hate to reset everything & have to log all the devices in again, so am hoping for a work around. 

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Re:Changing ISPs
8 hours ago

  @Katniss-Jac 

 

What phone app are you using?

 

Should be the Deco App...

 

When opened you should see something like this:

 

d077a524813946fe93b27f8115e356fc

 

All 3 deco's shown and how connected with the number of devices connected to each. If you tap on each Deco you can see the devices connected to it.

 

In that same Deco app is 'Parental Controls'... and that can manage connections by 'those that need controls' with it. Of course, if they now know the main LAN password, they could have switched to it so using the Guest Network could be better. Guest Network it appears doesn't have an MLO SSID it seems?

 

 

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