I try to reset the password for the device - im setting it up for second time since changing the Wifi router. It keeps telling me to please enter 1 to 15 characters, etc etc... meeting all requirements. won't let me get past the screen even with matching passwords and all the prequesite characters. So archaic. Losing my mind. P.O.S.
Hello @JosephAD ,
Welcome to our community.
May I know what the model number of your device is? Please refer to
How to find the model number of your TP-Link device
How to find the hardware version on a TP-Link device
If it is a range extender, please confirm that you have a correct hard reset.
How to hard reset TP-Link wireless access points, extenders to factory defaults
If you need further help, please get in touch with local support.
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