Recently upgrade router to Deco XE75 mesh system. All set up went smoothly except garage door which uses MyQ app. I have created a guest network with 2.4G only, but MyQ app does can not find network when I go through set up. I show strong signal on that network near the opener. Any assistance with this would be greatly appreciated. Have already spent 1 hr on phone with MyQ rep who was not able to resolve and multiple hours searching for hints.
Hi @waden,
Welcome to the community!
Have you tried enabling the IoT network on your Deco to see if your MyQ app can find and connect to it?
On our Deco network, we enabled the IoT network to improve compatibility with some temperamental smart home devices. For example, our MyQ garage door opener is connected to the IoT network.
What is the hardware and firmware version of your Deco XE75? This info can help us narrow down additional recommendations if the IoT network doesn't resolve your concern.
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