Slow speed

Slow speed

Slow speed
Slow speed
Yesterday

So I am using Apollo tv, I get a lot of blue circles or kicks out back to fire stick, I am using spectrum 2gig, I had them out and I am getting the 2gig at the either cable going into my x55, but when I speed test deco with Ookla the best I get is 404 and 79.9, can you help?

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Re:Slow speed
15 hours ago

Hi  @Kherd 

 

Welcome to the community.

 

Could you share a bit more information about your network? The information below can help the community better understand your network setup and what you might try as a potential remedy. 

 

1. What is the model of your router/Deco (e.g., Deco X55)?

2. If using Deco - how many nodes are in your home, and where are they located?

3. What is the hardware and firmware version of your router/Deco?

4. How are you performing the speed test with Ookla? Is it via Wi-Fi on a smartphone? On a PC using an Ethernet cable?

5. If testing over Wi-Fi, how far are you from the nearest Deco node when performing the test, and what is your Wi-Fi signal strength?]

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