None of my devices show any clients connected. Just got my monthly report and appears it started a couple days into February. Anyone having this issue again? Guessing firmware or sw update glitch.
First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then follow the steps below making sure to attach the logs to the email.
I recommend sending an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 858908] No clients showing as of 3 weeks ago
Forum Nickname: [User Provided]
Thread URL: https://community.tp-link.com/us/home/forum/topic/858908?moduleId=2424
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]
In the template above please fill in the areas that say [User Provided]. This will open a case with our engineering team, and they will work with you via email.
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