XE75 Pro Download Performance Issues

XE75 Pro Download Performance Issues

13 Reply
Re:XE75 Pro Download Performance Issues
2026-04-02 18:01:11 - last edited 2026-04-02 18:03:10

 @ZeteSP @HelpFixDecoApp,

 

Just to clarify, CGNAT vs. public IPv4 assignment is determined by the ISP, not the router. Deco Mesh (and other consumer routers) don't generally have a setting that allows you to switch between CGNAT and a public IPv4 address―the router simply uses whatever WAN IP address is assigned by the ISP.

 

That said, Carrier‑Grade NAT is widely used by ISPs and usually doesn't impact standard browsing or speed tests. However, CGNAT can affect certain use cases. These can commonly include things like port forwarding, inbound connections, some VPN configurations, online gaming NAT types, and remote access in some scenarios.

 

As for why performance improved after switching to a Public IP...

 

In some cases, moving off CGNAT can resolve ISP‑side issues like congestion, routing inefficiencies, or other traffic behavior occurring upstream of the home network (e.g., on an ISP-side gateway that's shared among numerous customers). If any of these were happening upstream while under CGNAT, you may see improved real‑world performance by switching over to a Public IP. Just keep in mind―this change occurs on the ISP side, rather than due to any router configuration or behavior.

 

Since you've already taken the recommended step to resolve this behavior (contact your ISP to ask whether a public IPv4 or IPv6 connection is available), you should be set.

 

Hope this helps!

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#12
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Re:XE75 Pro Download Performance Issues
a week ago

  @HelpFixDecoApp 

 

I can't even seem to get the webpage to load while on the network.

 

I have yet to contact my ISP in regards to this issue.

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#13
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Re:XE75 Pro Download Performance Issues
a week ago

  @JW-Colin 

 

They've just released a brand new beta firmware for your Deco if you want to test it out. You can read more about it using the link below. If you encounter any problems with the beta, please report them using the same link found below.

 

Deco XE75/XE75 Pro/XE5300 V1 Pre-Release 1.5.0 Brings WireGuard VPN, DoH/DoT, LED Scheduling & More!

 

Thanks. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#14
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