Parental Controls Bedtime

Parental Controls Bedtime

Parental Controls Bedtime
Parental Controls Bedtime
Friday
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version: 1.3.1 Build 20251023 Rel. 47884

The bedtime parental controls are horribly designed and I need some help configuring them correctly. Please.

 

The latest update says the off time starts the night before, which makes no sense. Who came up with that? I'm trying to set my schedule to have the Wi-Fi shut off for the child profile at 11 PM on school nights and 1 AM on the weekends. When I try to set the 1 AM off time, it will not allow it. At all. It tells me to pick a time after midnight, which makes zero sense because that is what I am doing!

 

How do I set up the time controls so that Sunday through Thursday Internet shuts off at 11 PM and Friday and Saturday Internet shuts off at 1 AM? The stupid circle time dial does not work at all for my scenario.

 

Someone please help before I throw these stupid things in the trash and just chuck it all. I pay good money annually for this service. The least it could do is work with a normal GUI that is intuitive and actually does what I needed to do.

 

Sorry for the rant. With this latest update now my kids' profiles show off-line right now even though it is 9 AM and none of my parameters are set to be off at 9 AM. None of them have that! Just incredibly frustrating that a simple time parameter does not work.

  1      
  1      
#1
Options
4 Reply
Re:Parental Controls Bedtime
Friday

  @Shonuff_24 Screenshots to help elaborate. New text that says 'start time takes effect the night before' which isn't clear to an American ear, but ok. That means the Saturday dial starts Friday night. So I want to allow internet until 1AM Friday night / Saturday morning, but when I slide the dial to 0100 I get the 'set a time that crosses midnight' which makes absolutely no sense. Please help. Please.

65f1c465874143bab0f7fa660463bb00280480aef75444a1b18329bb2ace64d4

  0  
  0  
#2
Options
Re:Parental Controls Bedtime
Friday

This option (as Qustodio does it) would be so much better!

 

bb6ab02f66234bd7a6fdd07dd1acd115

  0  
  0  
#3
Options
Re:Parental Controls Bedtime
Yesterday

Do I use Offtime instead? Is there a difference between the two - Offtime and Bedtime? Offtime controls seem more flexible if they do the same thing as Bedtime.

  0  
  0  
#4
Options
Re:Parental Controls Bedtime
Yesterday

  @Shonuff_24 

 

Sorry for the late reply. 

 

First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then follow the steps below making sure to attach the logs to the email.

I recommend sending an email to forumsupport.usa@tp-link.com with the following information:

Subject: [Forum Escalation][ID 861880Parental Controls Bedtime

Forum Nickname: [User Provided]

Thread URL: https://community.tp-link.com/us/home/forum/topic/861880?moduleId=2424

Model&Version: [User Provided]

Description: [User Provided]

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

In the template above please fill in the areas that say [User Provided].  This will open a case with our engineering team, and they will work with you via email. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
  0  
  0  
#5
Options