BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)

BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)

BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Friday
Model: Deco BE65  
Hardware Version: V2
Firmware Version: Firmware 1.3.2 Build 26040912 Rel. 40631

I recently upgraded from a Deco XE75 Pro to a Deco BE65 Pro, and I’m running into a serious issue with the OpenVPN Client feature that wasn’t present on the XE75 Pro.

 

Setup details

  • Model: Deco BE65 Pro

  • Firmware: 1.3.2 Build 26040912 Rel. 40631

  • VPN Type: OpenVPN Client

  • Client Device: NAS (assigned in the VPN Client List)

  • Using the exact same .ovpn file that worked perfectly on the XE75 Pro
     

Issue The BE65 Pro establishes the VPN connection successfully. Running curl ipinfo.io/ip from the NAS returns the correct VPN exit IP, which confirms the tunnel is up and DNS resolution works. However, no other internet traffic works through the VPN. The connection is established, but the device has no actual internet access through the tunnel. The same configuration works normally on the XE75 Pro, so this appears to be a routing or NAT issue introduced in the BE65 Pro firmware.

 

Troubleshooting already attempted

  • Removed and re‑added the NAS to the VPN Client List

  • Rebooted the main Deco and satellites

  • Tested both UDP and TCP configs

  • Disabled IPv6

  • Tried multiple OpenVPN profiles from the provider

  • Verified DNS settings

 

None of these resolved the issue.

 

Related reports from other users TP‑Link’s forum blocks direct URLs, so here are the thread references written in a safe format:

  • community dot tp-link dot com → us → home → forum → topic → 652448

  • community dot tp-link dot com → us → home → forum → topic → 610781

  • community dot tp-link dot com → us → home → forum → topic → 620947

  • community dot tp-link dot com → us → home → forum → topic → 608556

All of these describe the same behavior: the VPN tunnel connects, the device gets the correct public IP, but general internet traffic does not route through the VPN.

 

Request for support I’d like to know whether this is a known issue in the current BE65 Pro firmware, and if so, whether there is a beta firmware or patch available that addresses the VPN routing problem. If it’s not yet tracked, please escalate this to the engineering team. I can provide logs, the OpenVPN config (with credentials removed), and any additional information needed.

 

This feature worked reliably on the XE75 Pro, so the regression on the BE65 Pro is significant and currently makes the VPN Client unusable for my setup.

 

Thank you in advance for any guidance or fixes you can provide.

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8 Reply
Re:BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Saturday
Any ideas? Any News?
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Re:BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Saturday

@Ryan 

 

Please advise 

 

Thanks 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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Re:BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Sunday

@Ryan 

 

Adding more information to the post

 

WireGuard VPN Enabled

 

9e22c20f54ab4ea1a71a72891eb8e63a

 

57c4cd4285aa4a34a707a244dcae746f

 

VPN Disabled

 

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Re:BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Sunday - last edited Sunday

  @Ryan 

 

I think I know what the issue is...

 

If I use the IPVanish Windows Client, the server that I'm using is OPENVPN LAX-C30 with IP 209.107.192.115

 

8d13f61daf004d0281d93dcf90043b90

 

47a260d3b7214559b3c5066373217585

 

However, if I use the VPN, the TPLink using the same server, I should get the same IP. However, even though the TPlink Deco App shows that the IP is 209.107.192.115, in the client, it shows 209.107.192.116, so it is not showing the correct IP of the VPN server

 

e1156f731fda4efd81aea5703c750732

111c5970936549b9bc8327f6b7f6e5e3

 

Could this be the issue? IP is totally incorrect. The same happens with WireGuard in my previous post. YOU CAN SEE THE IP IS OFF BY THE LAST DIGIT 

 

Thank you!

 

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Re:BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Sunday

  @Yorchz 

 

While we wait for Ryan there are a few things you can try.

 

Common Issues with TP-Link Deco OpenVPN & FixesDeco routers sometimes have DNS handling quirks with OpenVPN:

 

  • Go to your Deco App → More → Advanced → DNS (or WAN settings) and manually set DNS to:
    • Primary: 8.8.8.8
    • Secondary: 8.8.4.4 (Google)
      or
    • 1.1.1.1 / 1.0.0.1 (Cloudflare)
  • Make sure IPv6 is disabled on the Deco (or on client devices) — IPv6 is a common source of leaks.

 

To make sure there are no leaks do the following.

 

Step-by-Step DNS Leak Test (Do this from a device connected to the Deco Wi-Fi)

 

  1. Connect to the Deco VPN (LAX-C30) and confirm your public IP is still one of the 209.107.192.x addresses.
  2. Run the test on these sites (open in a browser):
  3. What to look for in the results:
    • Good (no leak): Only DNS servers belonging to IPVanish (or generic ones like Cloudflare/Quad9 if pushed). The location should show Los Angeles / United States, matching your VPN server. No mention of your real ISP's DNS servers.
    • Bad (leak): You see your real ISP's DNS servers (e.g., Comcast, AT&T, Spectrum, etc.) or your real home location.
Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#6
Re:BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Sunday

  @HelpFixDecoApp Thanks for the response. I already had Google’s DNS servers configured, so unfortunately that doesn’t seem to be the issue.

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Re:BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Sunday

  @Yorchz 

 

Additional Troubleshooting Ideas to Try

 

Here are targeted steps beyond what you've already done (re-adding device, reboots, UDP/TCP toggle, IPv6 off, multiple profiles, DNS checks). Focus on routing/NAT quirks common in mesh VPN client setups.

 

  1. Check/Force Policy Routing or Device Assignment Again

 

  • In the Deco app, remove the NAS from the VPN Client List, reboot the whole mesh, then re-add it.
  • Try assigning all devices (or the whole network) temporarily to the VPN to see if the issue is per-device PBR.
  • Look for any "VPN Client List" or "Routing Policy" advanced options that might be hidden or glitched.

 

2. MTU/MSS Clamping (Common OpenVPN Routing Killer)

 

  • Edit the .ovpn file and add (or increase priority of):

    mssfix 1300
    tun-mtu 1400

 

Or try lower values (e.g., 1200–1350). Re-upload and test.

 

  • Fragmentation or oversized packets can break routing even if control/DNS traffic works.

 

3. Explicit Route Push / Redirect-Gateway Tweaks

 

  • In the .ovpn, ensure these lines are present (or add them):

    redirect-gateway def1
    route 0.0.0.0 0.0.0.0 vpn_gateway

​​​​​​​

  • Some providers push routes poorly on router clients. Test with pull-filter ignore "route" + manual routes above.
  • Alternative: Add route-nopull and manually specify routes if you only want specific traffic.

 

4. DNS and Resolver Isolation

 

  • You've set Google DNS on WAN—also try forcing it inside the .ovpn with:

    dhcp-option DNS 8.8.8.8
    dhcp-option DNS 8.8.4.4

 

  • On the NAS itself, hard-set DNS to the VPN provider's or public ones and disable any local DNS cache/resolver (e.g., systemd-resolved, dnsmasq).
  • Test DNS leaks thoroughly from the NAS (not just IP check).

 

5. Firmware and Rollback Options

 

  • If possible, temporarily downgrade to an earlier version (or test with a different Deco model if you have spares).
  • Factory reset the main Deco after firmware changes before re-importing the .ovpn.

 

6. Test Routing Table on the NAS

 

  • SSH/console into the NAS while connected and run:

    ip route show
    ip rule show
    traceroute 8.8.8.8
    tcpdump -i any host 8.8.8.8 -n

​​​​​​​

  • Look for missing default route via the tunnel interface (tun0 or similar), conflicting routes, or traffic going out the wrong interface. Compare to when it worked on the XE75 Pro.

 

7. NAT/Masquerade and Firewall Rules

 

  • The Deco may not be properly masquerading traffic from LAN devices out the VPN tunnel.
  • Test by putting a simple device (e.g., a laptop) directly in the VPN Client List and running the same curl + speed test/browser.
  • If the NAS has its own firewall/NAT, temporarily disable it.

 

8. WireGuard Alternative (Since You Mentioned It)

 

  • The IP-off-by-one observation with WireGuard suggests a possible backend bug in how the Deco handles VPN interface IPs or routing.
  • If your provider supports WireGuard, try a fresh config and verify AllowedIPs = 0.0.0.0/0 (or specific routes).
  • Test with the official WireGuard app on a client device for comparison.

 

9. Other Isolation Tests

​​​​​​​

  • Bypass the mesh temporarily: Connect the NAS directly to a PC running OpenVPN (same config) and confirm full functionality.
  • Disable any QoS, Parental Controls, or "Optimization" features in the Deco app.
  • Test with a different VPN provider/profile to rule out provider-specific push issues.
  • Check Deco system logs (if accessible via app or telnet/SSH if enabled) for OpenVPN or routing errors around connection time.
  • Try enabling the VPN Client on a satellite unit vs. main Deco (if topology allows).

 

10. Advanced Workarounds

 

  • Run OpenVPN directly on the NAS (bypassing Deco VPN Client) and set it as the default gateway for traffic.
  • Use a small VM/container or cheap router (e.g., GL.iNet) behind the Deco as the VPN endpoint.
  • Packet capture on the Deco (if possible) or on the NAS to see where outbound packets are going.

 

Next Steps Recommendation: Start with MTU tweaks + explicit routes in the .ovpn, then deep-dive the routing table on the NAS. Document exact symptoms (e.g., ping/traceroute behavior, any errors) and reply in the forum thread with logs—TP-Link support often escalates when they see regression details vs. older models.

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#9
Re:BE65 – OpenVPN Client Connects but No Internet (Firmware 1.3.2 Build 26040912 Rel. 40631)
Sunday

Issue has been resolved.  

 

Solution was to factory reset everything. 

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