Archer C50 V2 will not respond to ping on wan

Archer C50 V2 will not respond to ping on wan
Archer C50 V2 will not respond to ping on wan
2017-05-12 02:06:46
Model :

Hardware Version :

Firmware Version :

ISP :

We just started using the Archer C50 V2 for customer routers on our internet service. Even though the forbid ping packets from WAN port is uncheck (have tried checking it) the WAN will not respond to a ping. We are running Firmware Version:0.8.0 0.3 v005c.1 Build 160801 Rel.73434n. Please let me know if we are missing something in the setup. Thanks
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