@vtjoshie 

Make sure smart connect is not enabled and speeds are tested on the 5GHz band, not the 2.4GHz. If your wireless clients do not support the AX Wi-Fi, then disable OFDMA, and change the mode that excludes AX in the wireless menu (Advanced > Wireless > Wireless Settings).

@Tony thanks i'll give this a shot.

@

Tony wrote

@vtjoshie 

 

Make sure smart connect is not enabled and speeds are tested on the 5GHz band, not the 2.4GHz. If your wireless clients do not support the AX Wi-Fi, then disable OFDMA, and change the mode that excludes AX in the wireless menu (Advanced > Wireless > Wireless Settings).

Tony 

how do I access the smart connect to check if its enabled? I am not electronic savy and there really isn't any instruction material..when I do a speed test through my modem with the ethernet cable connected directly to my computer i get speeds of 460mbps download through my internet provider but when I speed test the router its only allowing 100mbps so our gaming system is lagging terribly when we watch tv.  if one device is running everything works fine. Do I need to connect the ethernet cable to my computer and router and do something to fix this?

@ws77 

Here is how you would log into the router: https://www.tp-link.com/us/support/faq/1524/

Once logged in go to Advanced > Wireless > Wireless Settings.

Another area to check is Advanced > QoS, your upload and download may be set to 100 Mbps. 

I would also swap the Ethernet cable to test if that may be limiting the speed as well.