A9 wifi disconnecting

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A9 wifi disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
A9 wifi disconnecting
A9 wifi disconnecting
2020-05-19 18:21:11
Model: Archer A9  
Hardware Version: V6
Firmware Version: 20200416 rel 72485

My Amazon Kindle Fire 8.9 HDX does not stay connected when in sleep mode with this newest firmware, which was recently released.  Sometimes when I am using it just disconnects.  Sometimes after a few minutes it disconnects.  I tried forgetting the connection, but that didn't  help.  Other times it will go for quite a few hours without any issues until I am finished using it.  I tried both 2.4 ghz and 5 ghz.    The Kindle is about six feet from the router.

 

2.4 ghz is b/g/n mixed.

wpa/wpa2

version auto

encryption auto

channel width auto

channel auto

 

5 ghz

wpa/wpa2

version auto

encryption auto

a/nc/mixed

channel width auto

channel auto

transmit power high

airtime fairness unchecked

mimo unchecked

 

Any ideas?

 

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#1
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4 Reply
Re:A9 wifi disconnecting
2020-05-20 16:06:02

@Scotty_21 

 

Does your smartphone experience the same thing?

 

Do you also have a laptop or computer that constantly disconnect?

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#2
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Re:A9 wifi disconnecting
2020-05-20 16:59:40 - last edited 2020-05-20 17:02:37

@Tony Actually, phones, my second newer Kindle , two Ring devices  , garage door opener, eufy power plugs, Roku stick, HP and Lenovo laptop are ok.  Most are on 2.4 ghz, some of them are on 5 ghz (one laptop, Kindles, Roku).

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#3
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Re:A9 wifi disconnecting
2020-05-20 19:35:23 - last edited 2020-05-20 19:43:18

Actually my Emeron Sensi thermostat is having issues too.

 

Prior to upgrading, the Kindle and thermostat were pretty darn good about not disconnecting.  

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#4
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Re:A9 wifi disconnecting
2020-05-21 14:33:00

@Scotty_21 

 

For the 2.4GHz band, try modifying the wireless channel and width to see if you get a better connection. Log in to the router, go to Advanced > Wireless > Wireless Settings. Set the channel width to 20 MHz, and channel to 11, and select save. Test the connection to see if it improves, if you still have the same symptoms, change the width to 40 MHz and leave the channel at 11.

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#5
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