Archer A20 unstable internet WiFi and Wired

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Archer A20 unstable internet WiFi and Wired

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer A20 unstable internet WiFi and Wired
Archer A20 unstable internet WiFi and Wired
2020-06-14 15:33:25
Model: Archer A20  
Hardware Version: V1
Firmware Version: 1.8

Hello,

 

I am having unstable internet issues over wired and wireless networks through my Archer A20 ver 1.8. I have contacted Tech support and not received any solution. I am running the latest firmware, have contacted my ISP to make sure it isn’t on their end, and changed the primary and secondary DNS servers to 8.8.8.8 and 8.8.4.4 respectively. This is happening once to twice an hour. This has been happening since the morning of 6/12. Nothing has changed in the environment, no new devices or new programs running. Usually it clears up in about 15 seconds, but sometimes I have to restart the router to solve the issue. When the internet cuts out the internet light turns orange on the front of the router. I have since switched out the TP-Link for an old Netgear I had and have had no issues, so I am thinking this is hardware related. Here is the error log I was able to pull form the router:

 

Hardware Version: Archer A20 v1.0
Software Version: 1.1.1 Build 20191026 rel.10453

2020-06-13 23:39:40 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2020-06-13 23:39:40 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2020-06-13 23:39:40 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 22:54:08 led-controller[1309]: <6> 288051 Start to run WAN1_ON
2020-06-13 22:54:08 led-controller[1309]: <6> 288051 Start to run WAN0_OFF
2020-06-13 22:54:08 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 22:53:29 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2020-06-13 22:53:29 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2020-06-13 22:53:29 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 22:43:51 led-controller[1309]: <6> 288051 Start to run WAN1_ON
2020-06-13 22:43:51 led-controller[1309]: <6> 288051 Start to run WAN0_OFF
2020-06-13 22:43:51 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 22:43:42 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2020-06-13 22:43:42 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2020-06-13 22:43:42 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 22:39:35 led-controller[1309]: <6> 288051 Start to run WAN1_ON
2020-06-13 22:39:35 led-controller[1309]: <6> 288051 Start to run WAN0_OFF
2020-06-13 22:39:35 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 22:39:11 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2020-06-13 22:39:11 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2020-06-13 22:39:11 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 20:20:04 led-controller[1309]: <6> 288051 Start to run WAN1_ON
2020-06-13 20:20:04 led-controller[1309]: <6> 288051 Start to run WAN0_OFF
2020-06-13 20:20:04 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 20:19:55 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2020-06-13 20:19:55 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2020-06-13 20:19:55 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 20:19:19 led-controller[1309]: <6> 288051 Start to run WAN1_ON
2020-06-13 20:19:19 led-controller[1309]: <6> 288051 Start to run WAN0_OFF
2020-06-13 20:19:19 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 20:18:55 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2020-06-13 20:18:55 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2020-06-13 20:18:55 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 16:36:29 led-controller[1309]: <6> 288051 Start to run WAN1_ON
2020-06-13 16:36:29 led-controller[1309]: <6> 288051 Start to run WAN0_OFF
2020-06-13 16:36:29 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 16:36:05 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2020-06-13 16:36:05 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2020-06-13 16:36:05 led-controller[1309]: <6> 288051 Start to run LAN_ON
2020-06-13 11:17:01 upnp[16195]: <6> 217504 Service start
2020-06-13 11:17:01 upnp[16195]: <6> 217505 Service stop
2020-06-13 11:16:59 remote-management[15884]: <6> 282505 Service stop
2019-10-26 00:03:50 nat[14541]: <6> 211021 IPSEC ALG enabled
2019-10-26 00:03:50 nat[14541]: <6> 211021 L2TP ALG enabled
2019-10-26 00:03:50 nat[14541]: <6> 211021 PPTP ALG enabled
2019-10-26 00:03:50 nat[14541]: <6> 211021 SIP ALG enabled
2019-10-26 00:03:50 nat[14541]: <6> 211021 RTSP ALG enabled
2019-10-26 00:03:50 nat[14541]: <6> 211021 H323 ALG enabled
2019-10-26 00:03:50 nat[14541]: <6> 211021 TFTP ALG enabled
2019-10-26 00:03:50 nat[14541]: <6> 211021 FTP ALG enabled
2019-10-26 00:03:50 led-controller[1309]: <6> 288051 Start to run WAN1_ON
2019-10-26 00:03:50 led-controller[1309]: <6> 288051 Start to run WAN0_OFF
2019-10-26 00:03:50 led-controller[1309]: <6> 288051 Start to run LAN_ON
2019-10-26 00:03:49 nat[14541]: <6> 211501 Initialization succeeded
2019-10-26 00:03:48 nat[14541]: <6> 211501 Initialization succeeded
2019-10-26 00:03:46 nat[14019]: <6> 211501 Initialization succeeded
2019-10-26 00:03:46 nat[14019]: <6> 211501 Initialization succeeded
2019-10-26 00:03:19 upnp[12399]: <6> 217504 Service start
2019-10-26 00:03:19 upnp[12399]: <6> 217505 Service stop
2019-10-26 00:03:18 remote-management[12070]: <6> 282505 Service stop
2019-10-26 00:03:12 network[11788]: <6> 290003 Connect interface wan
2019-10-26 00:03:10 network[11685]: <6> 290004 Disconnect interface wan
2019-10-26 00:03:07 nat[10775]: <6> 211021 IPSEC ALG enabled
2019-10-26 00:03:07 nat[10775]: <6> 211021 L2TP ALG enabled
2019-10-26 00:03:07 nat[10775]: <6> 211021 PPTP ALG enabled
2019-10-26 00:03:07 nat[10775]: <6> 211021 SIP ALG enabled
2019-10-26 00:03:07 nat[10775]: <6> 211021 RTSP ALG enabled
2019-10-26 00:03:07 nat[10775]: <6> 211021 H323 ALG enabled
2019-10-26 00:03:07 nat[10775]: <6> 211021 TFTP ALG enabled
2019-10-26 00:03:07 nat[10775]: <6> 211021 FTP ALG enabled
2019-10-26 00:03:06 nat[10775]: <6> 211501 Initialization succeeded
2019-10-26 00:03:06 nat[10775]: <6> 211501 Initialization succeeded
2019-10-26 00:01:08 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2019-10-26 00:01:08 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2019-10-26 00:01:08 led-controller[1309]: <6> 288051 Start to run LAN_ON
2019-10-26 00:00:13 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2019-10-26 00:00:13 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2019-10-26 00:00:13 led-controller[1309]: <6> 288051 Start to run LAN_ON
2019-10-26 00:00:10 led-controller[1309]: <6> 288051 Start to run WAN1_OFF
2019-10-26 00:00:10 led-controller[1309]: <6> 288051 Start to run WAN0_ON
2019-10-26 00:00:10 led-controller[1309]: <6> 288051 Start to run LAN_OFF
2019-10-26 00:00:09 led-controller[1309]: <6> 288051 Start to run STATUS_ON
2019-10-26 00:00:08 led-controller[1309]: <6> 288051 Start to run NIGHT
2019-10-26 00:00:08 led-controller[1309]: <6> 288051 Start to run GENERAL
2019-10-26 00:00:08 led-controller[1309]: <6> 288051 Start to run WIFI5G_2_ON
2019-10-26 00:00:08 led-controller[1309]: <6> 288051 Start to run WIFI5G_ON
2019-10-26 00:00:08 led-controller[1309]: <6> 288051 Start to run WIFI2G_ON
2019-10-26 00:00:08 traffic-stats[4930]: <6> 269504 Service start
2019-10-26 00:00:07 factory-reset[4646]: <6> 284504 Service start
2019-10-26 00:00:07 access-control[4533]: <6> 239504 Service start
2019-10-26 00:00:07 access-control[4533]: <6> 239503 Function disabled
2019-10-26 00:00:07 nat[4179]: <7> 211001 Flush conntrack
2019-10-26 00:00:07 nat[4179]: <6> 211502 Function enabled
2019-10-26 00:00:07 nat[4179]: <5> 211051 Create NAT chain succeeded
2019-10-26 00:00:06 nat[4179]: <6> 211501 Initialization succeeded
2019-10-26 00:00:06 nat[4179]: <6> 211501 Initialization succeeded
2019-10-26 00:00:06 basic-security[3923]: <6> 219504 Service start
2019-10-26 00:00:06 basic-security[3923]: <5> 219606 Flush conntrack table succeeded
2019-10-26 00:00:06 firewall[2479]: <6> 209504 Service start
2019-10-26 00:00:02 imb[3052]: <6> 218507 Daemon connection succeeded
2019-10-26 00:00:02 imb[3052]: <6> 218012 ARP Binding disabled
2019-10-26 00:00:02 imb[3052]: <6> 218506 Config interface initialization succeeded
2019-10-26 00:00:02 imb[3052]: <6> 218501 Initialization succeeded
2019-10-26 00:00:02 upnp[2931]: <6> 217504 Service start
2019-10-26 00:00:02 upnp[2931]: <6> 217505 Service stop
2019-10-26 00:00:02 remote-management[2702]: <6> 282505 Service stop
1970-01-01 00:00:07 led-controller[1309]: <6> 288504 Service start
 

Due to working from home this has become a huge pain. Any help would be greatly appreciated.

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Re:Archer A20 unstable internet WiFi and Wired
2020-06-15 22:53:24

@LJensen1991 

 

If the router internet light is turning amber internet is no longer getting to it. 

 

If you have a cable modem, check the modem logs and see if there are any critical 3 or critical 4 errors. 

 

Another thing to try is to swap the Ethernet cable.

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